Quantcast HELP - G72GX Double keystroke keyboard problem

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  1. #1
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    Default HELP - G72GX Double keystroke keyboard problem

    I hope someone has a solution to this double keystroke keyboard problem that I am having with mmy (<-- see ) G72GX laptop.

    Here is what I have attempted but all FAILED.

    1. Updated to the latest BIOS.
    2. Restored Win 7 OS to factory using Recovery Disc supplied by ASUS.
    3. Updated the ATK software available on ASUS website.
    4. EXCHANGED the laptop at Best Buy for a new G72GX, But new G72GX has the SAME problem.
    5. Updated all available Windows Update.
    6. Did a clean installed of the retail copy of Win 7 Ultimate on a nnew (<-- see ) hard drive, withouut (<-- see ) any drivers or updates.

    So, as you can see, I have tried many methods of fixing this double keystroke keyboard issue.

    The problem is thaat (<-- see ) it randomly double type keys every few seconds to every 2-3 minutes. VERY ANNOYING.

    Any help from this community would be appreciated. Thank you.

  2. #2
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    Default Re: HELP - G72GX Double keystroke keyboard problem

    The problem could be somewhat related to your typing style.

    You can adjust how the keyboard reacts to your input by going to the Control Panel > Ease of Access > Look under Ease of Access Center > Change how keyboard works.

    There you can change different parameters such as "Turn on Filter Keys" to ignore repeated strokes.

  3. #3
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    Default Re: HELP - G72GX Double keystroke keyboard problem

    maybe you are having a latency issue with your acpi. go to device manager and under Batteries (Battery), disable the acpi compliant control battery method. That might help...
    ASUS G71Gx-A1 + NZXT Cryo LX & Copper RAM Sinks
    C2Q Q9000 | GTX 260M 1GB(550/950/1375) | 12GB DDR2 | Samsung 470 128GB SSD + 640GB HDD | Intel Ultimate-N 6300 | Windows 7 Ultimate x64
    15" Macbook Pro (mid 2009)
    C2D 2.66GHz | GeForce 9400M + 9600M GT w/ 256MB | 8GB DDR3 | OCZ Agility 3 240GB SSD + 500GB Momentus XT HDD | OS X 10.7.4

  4. #4
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    Default Re: HELP - G72GX Double keystroke keyboard problem

    Quote Originally Posted by mylowrider View Post
    The problem could be somewhat related to your typing style.

    You can adjust how the keyboard reacts to your input by going to the Control Panel > Ease of Access > Look under Ease of Access Center > Change how keyboard works.

    There you can change different parameters such as "Turn on Filter Keys" to ignore repeated strokes.

    Turning on the filter keys option w/ avoid repeat keystroke didn't help. Thanks anyways.

  5. #5
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    Default Re: HELP - G72GX Double keystroke keyboard problem

    did you try disabling the entry i mentioned above for acpi?
    ASUS G71Gx-A1 + NZXT Cryo LX & Copper RAM Sinks
    C2Q Q9000 | GTX 260M 1GB(550/950/1375) | 12GB DDR2 | Samsung 470 128GB SSD + 640GB HDD | Intel Ultimate-N 6300 | Windows 7 Ultimate x64
    15" Macbook Pro (mid 2009)
    C2D 2.66GHz | GeForce 9400M + 9600M GT w/ 256MB | 8GB DDR3 | OCZ Agility 3 240GB SSD + 500GB Momentus XT HDD | OS X 10.7.4

  6. #6
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    Default Re: HELP - G72GX Double keystroke keyboard problem

    Quote Originally Posted by ren3g7ade View Post
    did you try disabling the entry i mentioned above for acpi?
    Thanks for trying to help me out. Yeah, I just tried it out and didn't help either. I disabled it in Device Manager, restart the PC, and launch Wordpad and typed away but i'm still getting double keystroke.

    Any other suggestions? Thanks.

  7. #7
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    Default Re: HELP - G72GX Double keystroke keyboard problem

    You could go to best buy and get another replacement.

  8. #8
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    Default Re: HELP - G72GX Double keystroke keyboard problem

    Quote Originally Posted by mylowrider View Post
    You could go to best buy and get another replacement.
    I have thought about it, but in the meantime... is there a solution to this problem?

  9. #9
    DCx
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    Default Re: HELP - G72GX Double keystroke keyboard problem

    I have thought about it, but in the meantime... is there a solution to this problem?
    Heh, take your keyboard off, use some doublesided carpet tape and make sure the keyboard stays FIRM to the laptop. The same double-tap problem occurred in many 1000h netbooks, and that was the solution (until asus brought out a bios fix).

    Courtesy of Chastity, all your g73 JH/JW driver needs here.


    This Year: n10j (sold!) / g73jh-a1 (Ret'd) / g51jx (gone!) / g73jh-a2 / acer 752 / 3196126. Last Year: asus 1000ha (sold!) / hp dv2 (sold!) / Studio 1557 i7-720qm (massive fail) / g51vx (upgraded to g51j)

  10. #10
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    Default Re: HELP - G72GX Double keystroke keyboard problem

    Try disabling the ATKGFNEX Service. It is for the hotkeys. It might be interfering with the keyboard as it is polling. It's worth a shot. I saw someone on another forum mention stuttering as a result of it.
    ASUS G71Gx-A1 + NZXT Cryo LX & Copper RAM Sinks
    C2Q Q9000 | GTX 260M 1GB(550/950/1375) | 12GB DDR2 | Samsung 470 128GB SSD + 640GB HDD | Intel Ultimate-N 6300 | Windows 7 Ultimate x64
    15" Macbook Pro (mid 2009)
    C2D 2.66GHz | GeForce 9400M + 9600M GT w/ 256MB | 8GB DDR3 | OCZ Agility 3 240GB SSD + 500GB Momentus XT HDD | OS X 10.7.4

 

 
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