Quantcast Cannot connect to HP Printer

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  1. #1
    Join Date
    May 2007
    Rep Power

    Default Cannot connect to HP Printer

    My daughter has an ASUS X58L Series laptop, and I seem to be unable to connect her to our HP6980 printer. This printer is plugged into our WiFi/Broadband router, and her laptop is connected to the router over WiFi.

    She can connect to broadband/Internet, however when installing the HP Software it claims it cannot see the printer (which is on!)

    I have been able to install the HP software, and connect/print on my laptop (a Dell).

    We are using PC Tools Firewall on both laptops.

    I cannot think of any more things to try. Any help would be much appreciated!!!


  2. #2
    NBR Random Reviewer
    Join Date
    Jul 2007
    Rep Power

    Default Re: Cannot connect to HP Printer

    Try temporarily disabling the firewall on the Asus to see if that is main issue. If not, then try installing the driver first before installing the HP software.
    ASUS U36JC-A1 w/ Intel 6300 wifi || G.Skill 256GB SSD
    Dell Latitude E6400 (company laptop) w/ Intel P8600 || 160GB HDD || 4GB Ram || Nvidia Quadro 160M
    Canon 5DMKII || 24-70mm f/2.8L || 70-200mm f/2.8L IS VII|| 100mm 2.8L Macro || 430EX II



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