Asus G72GX RBBX05 Laptop (Best Buy model)

[rwmurrow]

Hi, I have an issue I hope someone can help me with. This is the second time my G72xgx has crashed. It wont start-up. It won't boot to safe mode. Do I need to reinstall windows? Is there a way to reinstall windows with out the discs?

I am kind of a newb with computers. I also did not read this whole thread(sorry). If there is a better place to search for help please let me know.

[VoltaicShock]

Originally Posted by rwmurrow

Hi, I have an issue I hope someone can help me with. This is the second time my G72xgx has crashed. It wont start-up. It won't boot to safe mode. Do I need to reinstall windows? Is there a way to reinstall windows with out the discs?

I am kind of a newb with computers. I also did not read this whole thread(sorry). If there is a better place to search for help please let me know.

Not that I know of without the discs. You could install Linux on it to get it up and running.

Someone might know where you can get a disc to restore it to factory.

[Wolfpup]

Originally Posted by rwmurrow

Hi, I have an issue I hope someone can help me with. This is the second time my G72xgx has crashed. It wont start-up. It won't boot to safe mode. Do I need to reinstall windows? Is there a way to reinstall windows with out the discs?

I am kind of a newb with computers. I also did not read this whole thread(sorry). If there is a better place to search for help please let me know.

I'd assume either something's wrong with the hard drive, or you've got some severe malware infection (that shouldn't be the case unless you weren't keeping Windows up to date and didn't have like Microsoft Security Essentials on there).

Personally I'd want to know what's going on that an install wouldn't work like that...

Hmm...does using your Windows Repair disc work? That MIGHT get you going again if this is a drive problem, but I'd want to use SpinRight on the drive to figure out what's going on, and probably replace the drive, if that's what's wrong.

[rwmurrow]

Thanks for the responses guys, When I moved, I misplaced the repair disc. I had no indications of a large malware problem. It froze up, I waited a minute or two, then blue screen. It shut down and would not come back on. I did have the drive divided into 2 partitions.

[rwmurrow]

I believe it is a bad hard drive. Will this fit/work in this computer?

Newegg.com - SAMSUNG Spinpoint M8 HN-M500MBB 500GB 5400 RPM 8MB Cache 2.5" SATA 3.0Gb/s Internal Notebook Hard Drive

[knewbee4lyfe]

hi... just wanted to say... this laptop was good. till i installed a few games on it. like command and conquer, which was like 6 months later. at first i just wanted a laptop that could do minor gaming and more internet usage/gaming. but now I can't even watch a full netflix movie w/o it over heating.

first of all... c&c games are really not to vid card intense. specially when i was playing the first few games that came out about 8 years ago. it would just over heat and shut down. it was really annoying.

so i decided to check on reviews... it seems that there was an over heating problem. but worse is the reviews for asus RMA. its the worst. so i decided instead of sending to them, be with out a machine for 2 months and then get offered a lower end model replacement (even for those who only had their rigs for a few weeks) I decided to try and fix things myself. I opened up the laptop and noticed that although it does have a fan... it is cooling just a hollow mini cooling tube. and then there is the processor cooling system... or what ever it is... its basically a copper strip about 1/8 inches thick that spiraled about once and then there was 6inches stretching out... but doesn't have a fan nor was even near the cooling fan. looks like the mother board was in between it. Ill take pictures later on if u want. even turning on the keyboard lights raise the temperature 5 degrees F. now there was a mini cooling fan on top of the vidcard processor. but directly beneath it is the cover w/ no holes or vents of any sort... as i inspected the whole case it seemed like it had over heated so much the area where the small vent holes were is actually melting.

so what i did was i drilled holes into the cover right under the video card fan... covered the holes w/ a wide screen and bought a cool pad blowing air right into the hole. also added an external mini fan to the back of the laptop right infront of the exhaust vents to suck more air out of the exhaust.

it improved preformance just for a little bit. but then it started to get worse... my screen flickers now. just stitching panoramic pictures together takes the temp from 155 to 210 in just 2 mins. I have to turn off backlight for both keyboard and screen just to get it working better. but if i remove it from my computer room... and take it to a coffee shop... I can't even use it to check fb and be on the studies review website i utilize (just text no video/ads) it will over heat.

I paid 1200 dollars for this laptop... I didn't buy the bb extended warranty bc they screwed me once before with thier lies about no questions asked replacement. (that was $100 wasted)

now i want to just re-open this... get a new video card... add extra cooling fins to it... buff out the exhaust fans and find a way to water cool this thing. and run it all on a battery the size of the cool pad. cuz its starting to annoy me so much i want to throw it at a wall.

anyone else having this problem. any suggestions on what i could do? I mean... I really don't want to spend another 1200 bucks beefing up this laptop. I could have just bought a mac instead.

[VoltaicShock]

I don't have this many issues with the laptop over heating.

[VoltaicShock]

Does anyone know where I can get the caddy for the second hard drive bay?

It seems to always be out of stock:

Hard Drive Caddy

[jestr62]

I've had this laptop for almost two years now and loved it. Have had serious temp problems to the point that it actually melted and warped the bottom covers. I have cleaned fan and vents multiple times. I was in process of getting new bottom cover and was going to apply new thermal when I got a nice puff of smoke coming outta the back of it. Im in the process of trying to take it apart to see if I can see what the problem is, or if the processor isnt fried. The problem is I can not figure out how to take this case apart. I removed all screws I can see but seems like theres some under keyboard. Am I suppose to take key board off, and if so how? I I just do not want to do anymore damage. thx

[Tailgun]

Have owned this laptop for several months now and love it after dragging my very old Dell XPS Gen 2 around for 5 years.

I just recently got around to finally updating the BIOS, but I do have one other issue with my G72GX: I bought it from eBay and I think some ASUS software might be missing from it. Namely, two media keys are lacking functionality. My Power, Touchpad and Overclocking buttons work fine but I get nothing when I press the two keys on the left - the Republic of Gamers button and the other one that looks like a lightning bolt into a circle.

Can anyone inform as to what these keys are meant to do and how I might get them to work properly? Thanks!