@iamsergio at the risk of having repeated this a million times, :p do you have momentus XT drives? There is a firmware update for them. I'm not sure if that's related to a total lockup type of freeze, but it's worth a shot.
and... after 1 hour of game play of Dead Space 2 this piece of junk shuts down again without warning...
I think this is a heating issue... during game play the GPU fan was running normaly but the CPU fan was expelling a lot of heat... my only idea is that the CPU's thermal compound is not enought for it...
You can run a hw monitor like HWINFO32 and have it log you temps while you game. This way you can verify if it is a heat issue.
I also had this freezes (G73JW).
round 3 times a week (i use the notebook 10h a day)
sometimes in idle-time. sometimes at full working by moving the mouse.
Now i have installed ASUS Power4Gear, set in HighPerformance and turn Turbo-Mode on. Set all Powerthings to "never"...
I did this since 2 weeks and for the moment, there are no more freezes. But i can not belive...
But: I also think this is a hardware bug. This is why ASUS do not "hear" us. They wont make a call-back action like intel...
Maybe Power4Gear in Turbo-Mode helps...
06.04.2011 ---> But it does not!! Again freezes....
So now it's time to buy a new notebook - forget ASUS G73 it is BAD BAD BAD BAD BAD
hello again... shuts down still happening on my G73.. and the top temp when I was playing was 87C in one of the cores but at the error moment it was only 67C top
so no thermal issues I think
And how are the CPU temps?
I am also experienced the lock-ups. And I have been recommended this machine to everybody... :-(
It happens even after a new, clean install of Win7 + SP1. Ans when was this thread opened?...
Awhile back I posted the following about how MacBooks seems to always crash my system (BSODs) whenever I am logged onto a network with one connected. Hence, since I've owned this system, I've avoided Macs like the plague (well, I've always done that but more so recently). Well, I think I have fixed this problem. In fact I am typing this right now with a MacBook online as we speak which makes me very happy.
As it turns out, my situation is kinda unique and I hope that this info can also help you guys out. I'm on win7 x64, running zone alarm. What lead me to the solution was that my problem wasn't Asus specific. I installed ZoneAlarm on my girlfriend's new Sony Vaio, and her system BS-ODed. I was floored....and bowed down to the power of the Mac.... j/k. I'm glad it did crash (she wasn't), because right there I knew, this problem wasn't specific to ASUS. After a couple of weeks of sporatic researching, I found this info.
In my case, the issues are not related to the system itself (hardware). It is Windows 7. It suggested I uninstall ZoneAlarm as well, but I like ZoneAlarm. Is there a better firewall out there, I wanna know? So instead, I downloaded the hotfix and installed it.
Windows 7 ntoskrnl.exe blue screens - Microsoft Answers
Let me know if this helps anyone with your other issues.
Oh and for the record, XoticPC tech support has never responded back to me with any solutions. I guess they don't give a flying crap!
I'm a lurker of this particular thread. I have the g73jw-mx version of the asus laptop.
My problem is similar, in that I've had it lock up on my under windows 7 quite often, mostly when I am playing World of Warcraft, but also I've had it lock up while playing Settlers 7 and once while viewing a flash YouTube video.
The only reason I post here is becuase I believe I have made some progress with this frustrating issue. Let me list some points of interest:
- I have a dual boot system, Fedora Core 14 and Windows 7 Home Premium
- Usually in 4 hours of playing a video game I am guaranteed about 1 hard lock. Once a hard lock happens in a game they seem to happen more frequenly after that.
- I've followed the suggestions posted before me, such as unsintalling Power4Gear, this didn't help.
- When playing games or doing the same activities under linux, I have never experienced a hard lock (this is contrary to some experiences reported by some users which concerns me and suggests we may not be dealing with the same issue)
- The only diagnostic information Windows reports in event viewer that is of interest are the following errors:
"ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance."
"LMS Service cannot connect to Intel(R) MEI driver"
The first error returns an official statement by MS:
"ACPI BIOS is attempting to write to an illegal IO port address" error message when you open the event viewer
And the second is probably a result of poor support by Intel, but I doubt that either is the actual cause of the Hard Locks.
WHAT SEEMS TO WORK
Since the only reliable way for me to reproduce the hard locks consistently seems to be to play World of Warcraft for several hours, I decided to use it as a basis for my testing.
WoW has a start up option which disables the use of sound in game so that the sound driver is not used (apparently they include this for troubleshooting issues related to problematic sound drivers.) When running WoW with the sond driver disabled, I have not have a hard lock up in about 8 hours of play. From past experience I'd say there should be about a 95% chance to have a hard lock up within 4 hours of play that means theres about a 2.5% chance that the issue here is not the sound driver. As I play more and more WoW hard lock free the percent keeps going down.
Moreover, to give further support that the sound driver may be the issue here consider that there is precedence for issues with sound as can be found at these links:
ASUSTeK Computer Inc.-Forum- G73JH-A1 Sound Issues (the dreaded static problem)
steam freezes up windows 7 laptop - Steam Users' Forums
http://forum.notebookreview.com/asus...ck-up-fix.html (Might be a directly related issue.)
(read the part here that says "
I played around with my settings, once I ENABLED BOOST BASS via the Creative Audio Centre , my laptop just FROZE anytime it wants to, I had to hold my power button to switch off!
So if you have Creative drivers installed, DO NOT enable the boost bass option!")
Anyhow, try this out and tell me your experiences!