Quantcast Asus G51Jx-A1 shutting itself off

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  1. #1
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    Default Asus G51Jx-A1 shutting itself off

    I'm having a problem with my G51Jx-A1. I'll be playing a game, and it suddenly shuts itself off as it someone yanked the power from it. I'm presuming its some built in safety for overheating? Anyone have any tips? I'm running 258.96 drivers.

    I'm using an elevated but not fan blown lapboard for it, but there is nothing blocking the vents, etc.

    Help?

  2. #2
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    Default Re: Asus G51Jx-A1 shutting itself off

    What are your temps? It could be turning off because its hitting too high temps.

    Moreover I have a G51Jx with a slightly OC'ed GPU which is the GTS 360m in mine, i dunno if yours is the gtx 260 or gts 360m. Anyway my temps only hit around 90-94c and the highest I've seen it go (only once) is 96c. I heard the laptop shuts itself off at 105. If i see anything around 98c I would turn off the game immediately.
    ASUS G51JX-X5: Intel Core i7-720QM, 1920x1080, 6GB DDR3, 500GB 7200 HDD, NVIDIA GeForce GTS 360M 1GB GDDR5. Intel Ultimate-N 6300.

    Toshiba Satellite A300: Core 2 Duo t5750, 1280x800, 4GB DDR2, 320GB 7200 HDD, Mobility Radeon 3650 512MB GDDR2.

  3. #3
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    Default Re: Asus G51Jx-A1 shutting itself off

    I was running a CPU temp reader and it was only showing a top end of 88C. It shut itself off randomly again and it was reading around 84C at the time.

    Is this a GPU problem? I'm starting to get more than a little pissed since this is my primary gaming machine and its nothing more than a brick at the moment since it can't play crap without shutting itself off.

    BTW, what IS the hard shut off temp for the GPU? Started up GPU-Z and its reading at max 108C now.

  4. #4
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    Default Re: Asus G51Jx-A1 shutting itself off

    It's usually 108 or 110C. My 260m was 108C. I think we have a winner.

    Does it get this hot with other games? Or just Metro 2033?

    Sep 2013: Asus UX32vd-DS71 1.9GHz IVB GT620m 10GB 2x128GB SSD 1080p matte IPS
    Apr 2013: Z77 Desktop 4.4GHz 3770k 7870 Pitcairn 24GB 2x256GB SSD 23" 1080p IPS H2O cooler
    Dec 2008: Asus G50vt-X1 3.5GHz C2D GTX260m 6GB 1TB XT/5.4k DT'd WSXGA+ matte G51 HSF+Cu+manual ctrl OLED+LCDHype
    Nov 2012: HTPC 2.6GHz SB 8GB 3TB+2TB+500GB w/Drive Bender (5TB useable)

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  5. #5
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    Default Re: Asus G51Jx-A1 shutting itself off

    Sadly this isn't Metro 2033 we're talking about, just WoW.

    I was running a log and seeing what I could force it up to before it did the hard shut off and it looks like 109/110 is what does it.

    I saw some other threads about needing to repaste the GPU?

  6. #6
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    Default Re: Asus G51Jx-A1 shutting itself off

    Dang I think I read another thread too quickly haha

    You can try repasting but if this is a recent problem, it's most likely dust in the heatsinks. You mentioned there's nothing blocking the heatsinks, does this mean you've checked for this already then?

    Sep 2013: Asus UX32vd-DS71 1.9GHz IVB GT620m 10GB 2x128GB SSD 1080p matte IPS
    Apr 2013: Z77 Desktop 4.4GHz 3770k 7870 Pitcairn 24GB 2x256GB SSD 23" 1080p IPS H2O cooler
    Dec 2008: Asus G50vt-X1 3.5GHz C2D GTX260m 6GB 1TB XT/5.4k DT'd WSXGA+ matte G51 HSF+Cu+manual ctrl OLED+LCDHype
    Nov 2012: HTPC 2.6GHz SB 8GB 3TB+2TB+500GB w/Drive Bender (5TB useable)

    RIP: Aug13 Acer Aspire S7 | Jul07 Sager NP2090 | Oct11 Jetway mITX

  7. #7
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    Default Re: Asus G51Jx-A1 shutting itself off

    Its a fairly recent problem in that I haven't used the laptop quite as often as I used to, but this only began happening within the last few weeks. I've been using my M11x in its stead, but the smaller screen isn't what I prefer when I am at home and just wanting to game.

    I've updated to the 260.99 drivers thinking that it was a driver problem, but I am still having the problem. There is no visible dust on the vents. I can try opening it up to dust it out.

  8. #8
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    Default Re: Asus G51Jx-A1 shutting itself off

    Yep your GPU temps are the culprit. It shuts itself down to save itself from catastrophic failure. As it reached the 104 C point you should have noticed a drop in FPS as well as it tries to downclock itself to lower the heat.

    If you are still under warranty I would set it up for an RMA. You probably just need a repaste, but it could be a graphics card defect as well.

    You would certainly want to try getting a can of compressed air first and blowing out the vents and the fan. That model has a very large access panel and will allow you to clean all of the dust puppies out very easily. If you are outside of your warranty do a repaste with IC diamond as well. Dont do it if you are in warranty as breaking the yellow seal that is on the heatsink will void your warranty. Let Asus do the repaste. Ask them to use the same thermal paste that they are using on the G73jw.

    Good luck

    Joseph L
    Joseph Lee
    XOTICPC.com 1-877-289-9684 Ext. 517
    Custom Sager/Clevo, ASUS, Compal & MSI Laptops

  9. #9
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    Default Re: Asus G51Jx-A1 shutting itself off

    Good news, I opened her up and pulled out about an inch of dust from inside the fan compartment, now temps aren't going over 85C.

    Woo!

 

 

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