Alienware Sales Assistance Thread, Redux

[REDog]

You cannot send or receive pms until you have a post count of 5 or greater.

Thanks.... I was looking for it i the FAQ...

[drzking183]

Can you still get discounts even if you use dell financing ?

[Nikelaren]

Worked with Tarik, Rachid, and Rev, all of whom responded promptly and professionally. Very much impressed by their customer service and earned more customer satisfaction many times over.

Thanks guys.

[Rachid@Dell]

Worked with Tarik, Rachid, and Rev, all of whom responded promptly and professionally. Very much impressed by their customer service and earned more customer satisfaction many times over.

Thanks guys.

Glad we could help

[SkittlesXD]

Sent you a PM Rev.

[residualvoltage]

Hello this initiative is great improvement to the norm of try to speak to Dell reps who know little of the Alienware division of Dell and do not provide accurate quotes or information. So this initiative is nice to see. As per experience no one knows Alienware better than those of Dell whom are direct from Alienware.

I have to thank a member who has not included himself in this thread but has aided in Technical aspects of Alienware @NBR. A special thanks to AW-Federico. I truly appreciate your assistance and hope to continue to have a open communication with you in the future. He has assisted in resolution to system issues which extended over a very long period of time on and off of varying issues. Thanks to Federico I have a system that does not have hardware issues and runs as designed. Alienware has been very supportive through all my issues. I have had 3 reps and before that I had spoke to Dell not Alienware. Once I had contact with actual Alienware reps I had outstanding support from that point on. For that I am truly greatful.

AW-Federico futher more is and was able to assist me in an inquiry of parts purchase and again I am truly happy with the chance to have such great help.
Thank you Alienware and thank you reps who have helped me especially the most recent a level 3 tech AW-Federico.

I will be joining in the discussion if possible on improving this thread and Alienwares support through this forum/ hopefully more websites in the future (atleast a gateway elsewhere for those who aren't here to reach out just the same... maybe an email system)

[eleven]

Hi Dell guys -
Great job in this forum.
Quick Q, are the quotes in USD only?
Will you be able to help us if it's for other Dell locations (Asia Pacific, etc..)?

[ashleyou3]

It's great to have assistance from Alienware Sales Org individuals in a forum such as this. I have some technical questions before I request a quote for either the M17x or M18x.
Does the M17x (i7-3720QM) support DDL3L type memory (Dual Voltage 1.35/1.5V low voltage)? I realize that the PC has to be compatible to run at 1.35V or else it will run at 5V. I'm assuming that compatibility as indicated on the processor's spec sheet, but I wanted to verify. The i7-3720QM indicates the memory types DDR3/L/-RS 1333/1600. I'm interested in knowing what memory is actually used in the system (no matter what quantity), as well. The lower voltage option is a more expensive option, but is of interest to me.

I also wanted to verify what memory is compatible with the M17x:
204-pin SODIMM
1600MHz DDR3 (PC3-12800)

I'm assuming that the M17x comes with two hard drive bays regardless of whether one or two drives are purchased. In a system such as this it's, important to have the capability of upgrading the system. With that in mind, I have a couple of questions...

Are the hard drives connected to a SATA II or SATA III bus interface? Please indicate if either one of the drives bus interface differs from the other.
-SATA II (3 Gb/s)
-SATA III (6Gb/s)

Is there a constraint for maximum hard drive size for any oneport?

[Dell-Jesse L]

Ashelyou3,

Thank you for interest in the alienware m17x. Below are the memory specs for this system.

The CPU processor doesn't dictate what memory you can get.

Memory module connectors four internally-accessible DDR3 using JEDEC SODIMM
sockets
Memory module capacities 2 GB, 4 GB, and 8 GB
Memory type up to 1600 MHz, unbuffered non-ECC, single-channel and dual-channel DDR3 configuration
Memory configurations
possible 4 GB, 6 GB, 8 GB, 12 GB, 16 GB, 24 GB and 32 GB

Hard Drive
The Alienware M17x R4 supports SATA 2 and mSATA SSD SATA 2 and 3

SATA- 2
Capacity Speed Dimensions
500 GB 7200 rpm 2.5"
750 GB 7200 rpm 2.5"
1 TB 5400 rpm 2.5"


SSD-SATA 2
Capacity Speed Type
32 GB 3 Gb/s mSATA SSD
64 GB 3 Gb/s mSATA SSD

SSD-SATA 3
64 GB 6 Gb/s mSATA SSD
256 GB 6 Gb/s mSATA SSD
512 GB 6 Gb/s mSATA SSD

Processor type Intel® Core™ i7
Intel® Core™ i7-3820QM - 2.7 GHz - 45W (Ivy Bridge)
Intel® Core™ i7-3720QM - 2.6 GHz (Ivy Bridge)
Intel® Core™ i7-3610QM - 2.3 GHz (Ivy Bridge)
Intel® Core™ i7-2670QM - 2.2 GHz (SandyBridge)
Level 3 (L3) cache upto 8 MB

Thank You,
Dell-Jesse L
Dell Social Media and Communities

[Architechnicality]

Sent you a PM Rev, and thank you guys for doing this.