Alienware Sales Assistance (Live) for US and Canada. Upgrade and New system purchases.

[Freezingwind]

That's sounds understandable. Can't wait for a call from you

[Rainmaker825]

Hope you get around back to me soon Allan. Can't wait to finish up this order by phone when you get the chance.

[Allan @ Alienware]

Guys, I want to introduce Juan @ Alienware and Mauricio @ Alienware. They will be jumping in here shortly to help me out with the questions posted directly into the thread.

Thanks again for your patience. As I continue finding solutions. We are one step closer to our goal. Better customer service!

[GearsPowered]

Oh god. Dell needs to hire you as a hiring manager and fire 95% of the sales department.
Common decency in my dell?!

[Allan @ Alienware]

***Update***

I am unable to respond to PMs only requests to my email. Allan_Mora At DELL dot COM
I'm replying twice to same quotes as email addresses differ from the name on the emails.

If you have a request in PM, I suggest sending it to the email. If you already sent it to email

Thank You!

[Freezingwind]

I'm still awaiting my qupte D: are you really that busy Allan?

[Allan @ Alienware]

I'm still awaiting my qupte D: are you really that busy Allan?

Believe me I am. I just finished 56 quotes in 8 hours and 3 calls with technical system processes. That is a record. I am off for tonight and had only 10 quotes left which will have to wait till tomorrow.


Thank you all, goodnight from Costa Rica!

[SGD]

I think I am one of the 10 quotes left . I am hoping my emails for there Allan! Sorry for the email bomb but I had to keep readjusting info for you

[jabbok]

I emailed my cart to you yesterday thank you for doing this Allan.

[Mauricio @ Alienware]

Guys, I want to introduce Juan @ Alienware and Mauricio @ Alienware. They will be jumping in here shortly to help me out with the questions posted directly into the thread.

Thanks again for your patience. As I continue finding solutions. We are one step closer to our goal. Better customer service!

Hello everyone, as Allan mentioned some new people, me included, will be assisting you with questions and details during the day. The contact email for quotes creation still will be Allan_Mora@dell.com Any questions, just let us know and will be more than glad to answer as soon as possible.

Regards,


Mauricio Avalos Mora
L1 Technical Support Agent SME rep.
Dell | Alienware Technical Support
My work schedule is 7am – 4pm CST Tuesday to Saturday.