Quantcast *AVG AW Users (12/2) - BSOD STOP ERROR: c0000135 The program can't start - INFO HERE*

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  1. #1
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    Default *AVG AW Users (12/2) - BSOD STOP ERROR: c0000135 The program can't start - INFO HERE*

    After trying to turn on computer I get a bluescreen error when windows is trying to load. Harddisk 0 is the error? What's going on?


    *******************************
    EDIT BY BATBOY:

    Please see post# 9 below. AVG apparently pushed a bad update. The update has been pulled however if you are seeing a BSOD from grabbing the bad update, see post# 9 below for bypass steps. This issue is not a failed HDD and calling AW Support for a replacement HDD is not necessary.

    Thanks to monk and bill for the heads-up.

    -BB

    *******************************
    Last edited by BatBoy; 3rd December 2010 at 11:53 AM.
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  2. #2
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    Default Re: blue screen. help.

    bad hdd for sure, call dell
    Alienware m15x DEAD
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  3. #3
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    Default Re: blue screen. help.

    Finally got it going with some advance windows repairs. Still alarming for a little over a month laptop.
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    Default Re: blue screen. help.

    Got a blue screen error last night as well AVG told me to restart my computer to install an update then a blue screen error needless to say I no longer have AVG anymore after that BS

  5. #5
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    Default Re: blue screen. help.

    if i where you i would call dell anyway, it can happen again
    Alienware m15x DEAD
    Alienware M17x-R3 Core I72630QM 4Gb 1333MHz 750 GB HDD 1080p and GTX460M

    Acer Aspire 5920g Intel core 2 Duo 5750 2GHz / 4Gb 667 Mhz / 250 Gb HDD 5.4k / ATI Mobility Radeon HD3470 256Mb / 1280X800


  6. #6
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    Default Re: blue screen. help.

    Ok its AVG as thats the same thing that happened. Still going to call dell.
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  7. #7
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    Default Re: blue screen. help.

    Quote Originally Posted by jwolf7722 View Post
    Ok its AVG as thats the same thing that happened. Still going to call dell.
    Yeah was just on the AVG forums everybody is having the same issue it's a problem with the update just uninstall AVG and get another security software it's what I did everything working fine now

  8. #8
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    Default Re: blue screen. help.

    I read today that AVG pushed out a really bad update that caused this type of issue on a bunch of machines.
    Look at this thread here on the avg forums.
    Alienware M14xR2
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  9. #9
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    Default Re: blue screen. help.

    Direct link to AVG's post on this issue:

    Free Antivirus | Forum - Some Windows 7 Operating Systems Cannot Be Started After Latest Update

    Moving thread to main AW forum for visibility as this will impact any AVG user who grabbed the botched update.

  10. #10
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    Default Re: *AVG AW Users (12/2) - BSOD STOP ERROR: c0000135 The program can't start - INFO HERE*

    Just to note I have avg 2011 basic edition on my machine and I didn't encounter this problem, and I dont remember skipping any updates for avg.

    Have windows 7 home - 64 bit

    Alienware M17x-R2 Space Black
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    Video Card: CrossfireX™ 1GB GDDR5 ATI Radeon™ Mobility HD 5870
    LCD Panel: 17-inch WideUXGA 1920 x 1200 RGB LED (1200p)
    Memory: 8GB Dual Channel Memory (2x 4GB DDR3)
    Hard Drive: 1TB Raid 0 (2x 500GB 7,200RPM HDDs)

 

 

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