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2nd December 2010, 09:46 AM #1Notebook Deity
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*AVG AW Users (12/2) - BSOD STOP ERROR: c0000135 The program can't start - INFO HERE*
After trying to turn on computer I get a bluescreen error when windows is trying to load. Harddisk 0 is the error? What's going on?
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EDIT BY BATBOY:
Please see post# 9 below. AVG apparently pushed a bad update. The update has been pulled however if you are seeing a BSOD from grabbing the bad update, see post# 9 below for bypass steps. This issue is not a failed HDD and calling AW Support for a replacement HDD is not necessary.
Thanks to monk and bill for the heads-up.
-BB
*******************************Last edited by BatBoy; 3rd December 2010 at 11:53 AM.
Work_Horse|Asus Sabertooth Z77|Intel i5-3570K|4GB Ram|180GB Intel 330 SSD|64GB Samsung 830 SSD+2TB Seagate +500GB WD Black HDD|EVGA Nvidia GTX-680 SC
Lenovo T420|i3-231M|4GB|900P|Nvidia Quadro NVS 4200M
Dell Ultrasharp U2410
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2nd December 2010, 09:58 AM #2
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2nd December 2010, 10:01 AM #3Notebook Deity
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Re: blue screen. help.
Finally got it going with some advance windows repairs. Still alarming for a little over a month laptop.
Work_Horse|Asus Sabertooth Z77|Intel i5-3570K|4GB Ram|180GB Intel 330 SSD|64GB Samsung 830 SSD+2TB Seagate +500GB WD Black HDD|EVGA Nvidia GTX-680 SC
Lenovo T420|i3-231M|4GB|900P|Nvidia Quadro NVS 4200M
Dell Ultrasharp U2410
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2nd December 2010, 10:13 AM #4
Re: blue screen. help.
Got a blue screen error last night as well AVG told me to restart my computer to install an update then a blue screen error needless to say I no longer have AVG anymore after that BS
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2nd December 2010, 10:13 AM #5
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2nd December 2010, 10:23 AM #6Notebook Deity
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Re: blue screen. help.
Ok its AVG as thats the same thing that happened. Still going to call dell.
Work_Horse|Asus Sabertooth Z77|Intel i5-3570K|4GB Ram|180GB Intel 330 SSD|64GB Samsung 830 SSD+2TB Seagate +500GB WD Black HDD|EVGA Nvidia GTX-680 SC
Lenovo T420|i3-231M|4GB|900P|Nvidia Quadro NVS 4200M
Dell Ultrasharp U2410
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2nd December 2010, 11:31 AM #7
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3rd December 2010, 11:24 AM #8Notebook Consultant
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Re: blue screen. help.
I read today that AVG pushed out a really bad update that caused this type of issue on a bunch of machines.
Look at this thread here on the avg forums.Alienware M14xR2
Alienware M15x
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3rd December 2010, 11:46 AM #9
Re: blue screen. help.
Direct link to AVG's post on this issue:
Free Antivirus | Forum - Some Windows 7 Operating Systems Cannot Be Started After Latest Update
Moving thread to main AW forum for visibility as this will impact any AVG user who grabbed the botched update.
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7th December 2010, 05:58 AM #10
Re: *AVG AW Users (12/2) - BSOD STOP ERROR: c0000135 The program can't start - INFO HERE*
Just to note I have avg 2011 basic edition on my machine and I didn't encounter this problem, and I dont remember skipping any updates for avg.
Have windows 7 home - 64 bit
Alienware M17x-R2 Space Black
Processor: Intel® Core™ i7 820QM Quad Core Processor
Video Card: CrossfireX™ 1GB GDDR5 ATI Radeon™ Mobility HD 5870
LCD Panel: 17-inch WideUXGA 1920 x 1200 RGB LED (1200p)
Memory: 8GB Dual Channel Memory (2x 4GB DDR3)
Hard Drive: 1TB Raid 0 (2x 500GB 7,200RPM HDDs)



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