hard drive click, beep

[Mithorium]

I have a m17x and since I got it the seagate ST9320421ASG hard drive has been making this click, beep sound accompanied with full system microfreezing. It does this completely randomly, I may not even be using the hard drive at the time. However, it is very infrequent and I've been ignoring it up till now, but I found a clip of the exact same noise

YouTube - Clicking noise on new Seagate ST9320421ASG 320GB HDD

I've tried installing new drivers for it, and all diagnostics come out clean, all SMART readings are extremely healthy, and when its not making the sound the drive works flawlessly. But it can be annoying when it comes up and I'm trying to use it. Is there some firmware update or something that fixes this?

[BatBoy]

Call Dell Support - have them send you a replacement drive. You should not be hearing that click/beep. Seagates have had a clicking issue in the past but not like that.

There is a F/W update for the older drives, not sure on the current ones. I would just be done with it and call support.

[dave-p]

And of course back up your files ASAP

[xeroxide]

yeh your hdd is defective, replace asap. backup any files u need.

[Mithorium]

the hard drive works fine, I've had it for a year. I got backups already
>90% of the time the drive works perfectly fine without the noise. I could probably still have it RMA'd but I don't want to go through all the trouble of copying everything onto a new drive. Plus I read on another forum where someone had the same problem and the replacement drive still made the noise.
I saw a link to a dell firmware upgrade for that exact drive but its not there anymore, so I was wondering if anyone knew where I could find it (its supposed to fix the noise)

[dave-p]

it is never a good thing when the drive does things like this,

Why wait for the BSOD get the drive replaced from Dell,

[EleJota]

Solution: Update the firmware of the seagate HD

Dell releases firmware update to fix "clicking noise" on Seagate hard drives@DigitalChumps.com

[BatBoy]

That firmware may not be compatible with the HDD model he has. He can launch the updater to verify.

[xeroxide]

seagate has a tool on the website where you type in your serial and it tells you if you have the "defective" firmware. I had 2 desktop models both 1tb which had a defective firmware where it would corrupt and die within the first few days of use.

[time_older]

call dell technician to check your computer.