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Thread: AlienFX Problems/Questions thread

  1. #301
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    Default Re: Alienware M11x FX

    Quote Originally Posted by 4LS View Post
    I think I might have been a little harsh...it's not really that the customer service is bad, it's just that it seems like there are a lot of issues that go by Dell and are ignored. The whole headphone jack issue is a good example. I'll be sure to shoot you a PM later on today when I get some more time.
    Sure, no problem that's awesome! I'll be checking on it as soon as I can to help you! . By the way I totally understand your point of view about the issues but all electronic devices may fail or give you errors, in this case, the wireless driver however it does not happen on all of our computers, it may happen to all types and brands and of course is an easily solved Software issue.
    I'll be expecting your PM!
    Luis Porras
    Dell | Alienware Technical Support Alienware Arena
    Opening your case and/or replacing parts yourself does not void your warranty, check our disassemble videos on YouTube
    Quickest way to get support from Dell: Twitter via @AlienwareTech or Facebook.com/Alienware using the "message" link.
    I can't always reply to PM's, please for extra assistance use any of the Facebook and Twitter links

  2. #302
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    Default Re: AlienFX Problems/Questions thread

    HEEELPP .. I have a serious problem.
    On my Alienware m15x r1 (pre) X9000, 4GB RAM, 9800M GT, Windows 7 64, two days ago, I updated the command center at the reboot all the lights are off and if I try to start the alienfxtester, I get the inscription: "no board detected" but in device manager, the device tusb3410 and exclamation point.
    I do not have the money to change the motherboard and do not know how to solve the problem, I tried:
    install the three versions of the bios x32, x34, x36
    install the command center 1033,1028,1017
    pompt use the command by starting the alienfxtester.exe / factory to update the bios or 1:00:35 to 1:00:22, autatemi in an old post I realized that you have to use windows xp ..... but the page does not exist more

    m15x Alien FX big problem

    the page where the solution had to be had here:
    http://danielclegg.com/publicwiki/Default.aspx

  3. #303
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    Default Re: AlienFX Problems/Questions thread

    I take it I can't change the color (white) of the Alien skull on the back of the screen lid ? AW M17x R4 here..

  4. #304
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    Default Re: AlienFX Problems/Questions thread

    Quote Originally Posted by Prasad View Post
    I take it I can't change the color (white) of the Alien skull on the back of the screen lid ? AW M17x R4 here..
    If the R4 is anything like the M17x R3, then no unfortunately.
    The alien head is either lit by the screen's backlighting or it either has a separate PCB with only white LEDs.


    Alienware M11x R2 | Alienware M17x R2 | custom desktop Alienware area-51 ALX |
    Alienware M17x nVIDIA Green

    Join the Official NBR ALIENWARE Group


  5. #305
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    Default Re: AlienFX Problems/Questions thread

    What is the best gaming laptop on the market? Alienware m17x r4 or asus g74sx........
    Alienware M17X R4,
    i7-3820QM (8MB Cache),
    2GB GDDR5 AMD Radeon HD 7970M,
    2x8GB 1600MHz DDR3 Dual Channel,
    750GB 7,200rpm SATA 6GB/s HDD

  6. #306
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    Default M17xR3 AlienFX script?

    Hey all.
    Using morph mode to get all colors on my laptop from green to yellow to orange to red, it goes green to red smoothly, then jumps back to green like it's made to do.
    I was wondering if someone could either make me a script to, or tell me how to, make it go from green to red smoothly, then back to green smoothly, and just keep smoothly transitioning between the two instead of "skipping" from red back to green. That "flash" of color change isn't very appealing (to me) but I like it going from green to red...
    Thanks in advance!

  7. #307
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    Default Re: M17xR3 AlienFX script?

    Quote Originally Posted by imranh101 View Post
    Hey all.
    Using morph mode to get all colors on my laptop from green to yellow to orange to red, it goes green to red smoothly, then jumps back to green like it's made to do.
    I was wondering if someone could either make me a script to, or tell me how to, make it go from green to red smoothly, then back to green smoothly, and just keep smoothly transitioning between the two instead of "skipping" from red back to green. That "flash" of color change isn't very appealing (to me) but I like it going from green to red...
    Thanks in advance!
    You'll do that in the advanced settings of Alienfx. You select what section of the keyboard you want and then you add the effects manually. You'll just have to do a fade pattern like so

    green to yellow, yellow to orange, orange to red, and red to green


    Just so that it always starts and ends with the same color to avoid the jumping.

  8. #308
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    Default Re: AlienFX Problems/Questions thread

    I am having sort of a strange problem.

    Firsty of all I am running a m11x r3 so you all know.

    For some reason when running with a game I am getting this weird high pitched sound that goes out through my mic apparently. The sound is only there when there is actual changes in the colurs of the AlienFX.

    Since I am all for portability I am running a Razer Moray+ mini headset and the high pitched sound seems to get picked upp by the mic when I use it in the plug on the side of the machine and do some gaming.
    I hadn't noticed if my friends on teamspeak hadn't told me to listen to it myself.

    Is there anything one can do in such a situation?
    I am not that keen on opening up the machine just to see if there are wires touching or whatever.
    Also if I use the build in mic on the computer there is no high pitched squealing picked up.

    Would love some help.
    Thanks in advance.

  9. #309
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    Default Re: AlienFX Problems/Questions thread

    Just got a M17xR4 and reinstalled Windows. I'm considering not reinstalling the Alienware Control Center (Command Center?) software because I don't really feel the need to change my lighting, and its other features like system configuration seem to be the same as what's available via the Windows 7 Control Panel.

    Are there other considerations in support of CC that I'm missing? Or is it really mainly just used to fiddle with the lights?

    Thanks!

  10. #310
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    Default Alien FX issues

    Hi All,

    have read lots of articles on this forum and they have been a big help for me with my alienware.

    So first off details:

    Alienware M17X R1 laptop
    4gb Ram
    2x 250gb HDD raided
    2x Nvidia Geforce GTX280M
    Intel Core 2 Duo 2.6
    Windows 7 home Premium 64bit

    Issue:
    The issue i am having is that after having to re-install all the software on my laptop after it came back from AWA repairs (as they gave me a blank computer back) the Alien FX has never worked properly. Now i have colors and lights all over the keyboard and where they should be. So i dont think the controller has died. I can change the color of the Alienware tractx mouse fine, but when i select the latpopt in comand centre i get an error of
    " The device you have selected is included in the current theme but, Alien FX Cannont detect this device on your system. Do you want to remove this device from the current theme".

    Now what makes it even stranger is that when i loaded up battlefield 3 the keyboard and mouse all started changing color. I read on a thread here that it is because the software is equiped to interface with the laptop.

    Any who. Hope someone can help. I have re-installed the latest version of CC and the TP drivers. very confused. Everything else on the CC works fine.

    Regards,
    Sean.

    I just uninstalled CC and TP, rebooted into safe mode, run cc cleaner and cleaned up the regs, rebooted and re-installed CC and TP.

    Issue remains. How do i find out what version of Bios i have?

    created a diagnostic usb. rebooted and tested. was unable to test the sensor keys. so rebooted the computer and it worked.

    changed all the colors. i wonder how long it will last. all colors are changing and all regions. not sure what fixed it.

 

 

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