AlienFX Problems/Questions thread

[tomcannon]

It is here! Departed Shanghai yesterday morning and arrived on my doorstep by midday today! Crazy fast, very impressive!

So far so good, build quality is awesome and it looks the dogs! I do have a quick FX question though, I created a new theme so I could have the keyboard, alienware light and vent lights circulating through the blues and then to white on a loop. I saved the theme and then clicked apply although it said it had applied it didn't actually change until a restart. I tried changing it to a preset theme (colour wheel) and it worked without a restart I then changed back to my theme and again it needed a restart. Is this normal?

Sorting out Skyrim now so the fun will soon start! This keyboard is small!

[tomcannon]

Any ideas anyone? I spent all night on Skyrim, awesome!!!

[Lunkis]

Hey guys, I recently began having a really irritating problem with Alienware FX and Command Center in general. My current Alienware FX colour is sort of locked...

Whenever I try to open the Command Center, or anything to do with it (Fx Editor, Alientouch etc.) I instantly get a message that says "CommandCenter has stopped working"

I've tried uninstall and re-install, and during the install for command center the message "Alien FX tester has stopped working" comes up multiple times. The install finishes but Command Center still refuses to open!

What's weird though is I can still turn off or dim the backlighting, and games that use Alien FX (League of Legends, BF3) still change the keyboard colour accordingly. Help?

[vginside]

Hey guys, I recently began having a really irritating problem with Alienware FX and Command Center in general. My current Alienware FX colour is sort of locked...

Whenever I try to open the Command Center, or anything to do with it (Fx Editor, Alientouch etc.) I instantly get a message that says "CommandCenter has stopped working"

I've tried uninstall and re-install, and during the install for command center the message "Alien FX tester has stopped working" comes up multiple times. The install finishes but Command Center still refuses to open!

What's weird though is I can still turn off or dim the backlighting, and games that use Alien FX (League of Legends, BF3) still change the keyboard colour accordingly. Help?

Reinstall the Bios it will solve your problem...

Regards,
vginside

[Lunkis]

Hey vginside, I've never had to do something like that.
How do I go about uninstalling Command Center bios?

[vginside]

i meant MB Bios...

[BorntoPumpGas]

So I had an interesting problem pop-up, my alienfx is not acting right here is what its doing.

It looks like I have a keyboard section out.
It will change to some colors and not others.
The number pad and macro keys wont change when I update FX.
The section of the keyboard thats out will only turn pink or red.
Its only effecting the keyboard.

I saw a 17x thread on it, solutions seem to be new motherboard I would really not prefere to do this. Checking to make sure the connectors for the keyboard are not loose, I have no idea how to do this but I am willing to try.

Anyone have anything else or had the same problem?

Contacted Dell, sending a new keyboard will post update

[Mr. Fox]

OK bro. I hope it's the keyboard, too. Keep us posted.

[dellienware owner]

media bar and touch pad not working,could this be because of a loose connection to the power bar/media bar?

[katalin_2003]

Possibly, check the ribbons and make sure they're properly secured.