*Dell-Alienware & AW Legacy Replacement Systems-Warranty Repair Issues*

[Narkoleptik]

Lol. I just sent you a pm from reading past posts. I have tweeted them again and am currently waiting for response.

Sent from my SPH-D710 using Tapatalk

[steviejones133]

Lol. I just sent you a pm from reading past posts. I have tweeted them again and am currently waiting for response.

Sent from my SPH-D710 using Tapatalk

Sent you a PM with details of contacting Dell Executive Customer Resolutions Team directly.....they tend to be the very last line in terms of resolving unresolved issues.

[serpa4]

So, after 3 XPS17 and the screen flicker that all of them had, I got a refund.
Ordered the M17X with the GtX 560.
Supposed to be here tomorrow, BUT Dell just emailed and said the GTX 560 is out of production:
his is in regards to your order for the Alien ware M17XR3 Laptop. I am sorry to inform you that your order is processed with the NVIDIA GE FORCE 105 GB.

Please be informed that we have to cancel re-enter your order as the NVIDIA GE FORCE 105 GB is end of life and we have to process your order with 2GB GDDR5 AMD Radeon please advise if we can proceed further with the order.

We will also upgrade shipping and the price of the order will be the same you will not be charged anything extra.

My apologies for any inconveniences caused.

Awaiting response to process your request on priority.

Thank you for being a Dell customer.

Yes, I know the 6990 is much, much better, but I don't care. I don't game.
What is important is a good, high speed system, trouble free operations, and long battery life. The GTX 555 on my XPS17 and a SSD would get me 6+ hours internet and skype for my deployments. I could turn off the video card using Optimus. VERY IMPORTANT to me.

The M17X with the 560 also had Optimus and a slightly smaller battery.

Now I am forced to do the AMD card. I heard it has heat issues. Is this still true? And, does it have a "Optimus" like feature to turn it off easily, I mean really easy? I don't want to restart my computer to save battery.

Thanks for a quick reply as I need to call Dell tonght to confirm or cancel the order. Remember, I don't care if the 6990 is better. I was happy with my GT 555, and the GTX560. I want no heat issues. I might play, next deployment, a couple good high speed games, but cannot send in a computer for repairs from the freaking desert.

[blink_c]

I don't know of any 6990 heating issues...

And AMD does not have Optimus, but you can manually switch between the 6990 and the integrated graphics card with a simple key-stroke. They hooked you up, for no extra cost. It's a much better video card.

You do have to restart, but if you don't game, just leave the IGPU active until you do need to do something with the 6990 (not sure what you will be using it for), then restart then.

[serpa4]

So, no switching GPUs (AMD to Intel integrated) on the fly? What BS. Amazing how simple things will make one cancel an order.

[serpa4]

So, running out of options here. What is the process to completely disable the graphics card with the 6990M and run the intel integrated card like the Nvidia 555M? I read up on power play which will reduce the power consumption of the video card, but it won't turn it off completely like Nvidia.
I might consider the 6990M IF it will be completely shut off. There are times when I need 5+ hours of battery. The XPS with all the same specs, i7 2860, 8gb memory, 250 gb SSD, 17" screen non 3D, etc would get me 6+ hours with a Nvida 555 turned off. The XPS had a 90whr and the alien has a 85whr. So, I think I can get the same battery life less 5whr. Is my thinking right?

[Narkoleptik]

Sent you a PM with details of contacting Dell Executive Customer Resolutions Team directly.....they tend to be the very last line in terms of resolving unresolved issues.

Thank you. I appreciate it.

[alienwolf]

So, running out of options here. What is the process to completely disable the graphics card with the 6990M and run the intel integrated card like the Nvidia 555M? I read up on power play which will reduce the power consumption of the video card, but it won't turn it off completely like Nvidia.
I might consider the 6990M IF it will be completely shut off. There are times when I need 5+ hours of battery. The XPS with all the same specs, i7 2860, 8gb memory, 250 gb SSD, 17" screen non 3D, etc would get me 6+ hours with a Nvida 555 turned off. The XPS had a 90whr and the alien has a 85whr. So, I think I can get the same battery life less 5whr. Is my thinking right?

Very easy I simply press FN+F7 to disable both my 6990's and run on integrated, no problem.

[serpa4]

Very easy I simply press FN+F7 to disable both my 6990's and run on integrated, no problem.

No restart???needed???

[truciet]

I know with the 5000 series you had to reboot. Not sure if it's the same with the 6000 series.