Alienware laptops and their respective ODMs

[Goren]

Since Alienware now has its own forum, here is a list of the ODMs used by Alienware.. will update as new models are introduced

Alienware
Alienware Sentia - Uniwill 223IIE0
Alienware Sentia 3400 - Clevo M54X series
Alienware Area 51 m5500 - Uniwill 259EN3
Alienware Sentia m3200 - Uniwill 223IIE0
Alienware Area 51 m5700 - Uniwill P71EN
Alienware Area 51 m7700 - Clevo D900T
Alienware Aurora m 7700 - Clevo D900K

[Charles P. Jefferies]

Thanks for posting Goren, you know your ODMs very well.

Stickied this for future reference.

[AWVeteran]

this really begs to question why are we spending so much money on those computers when their value is umm 1/2 to 3/4 selling price... jw

[Goren]

this really begs to question why are we spending so much money on those computers when their value is umm 1/2 to 3/4 selling price... jw

Personal preference. Lots of places use many of the ODM models listed above. It eventually all comes down to the reseller themselves, is their services and customization worth it? Some would say yes, some would say no. I also like to point out that in some cases, such as the Uniwill 259EN3, it seems only AW has WSXGA and WUXGA screen options in the US, while other American resellers only have WXGA. (this is not the case in Europe or Asia)

[AWVeteran]

yes true... 6 months from now if you loose your screen (like me) youll find AW dosent stock those sooo why not just get that screen yourself in first place, especialy since AW overcharges for that component?

[Goren]

editted to include the Alienware Sentia 3400! As for stocks, yes that's another thing where you'll have to consider which reseller to go for. From a reseller themself.. some ODMs such as Uniwill and Quanta, stop making spare parts, etc after the model line has ended.. so to those who bought those models and need spares, will need to depend on how much the reseller stocked up on these parts. Others ODMs like Clevo, still make them even when a model has reached EOL.

[Dukefrukem]

I mean lots of companys have crappy support like dell and hp but eventually you get your problem solved. But after reading numerous forums about alienware i have never heard of any of the things they pull its just amazing. Like buying the extended warranty but after a year they no longer stock parts. so they tell you they cant help you even after you paid for an extended warranty. so they tell you to take it to a pc repair place to fix it and that your warranty will stay intact. so you do that and u ever call them back they will tell you the warranty is now void even after they refuse to fix it. just stories after stories.

more false info.

I had my entire first gen Area-51m replaced part by part 2 years after it was purchased and 1.5 years after they switched to the Uniwill ODM... the only thing that was missing was a BLUE chassis...

the end

[SRD]

No its not false a person here in this forum needed a screen replaced. they said they no longer had that screen in stock and couldnt help them out. they told him to get it done somewhere else which he did then they preceded to void their warranty. im not saying it happens to every single person but i have heard of this more than once from them.

and dukefrukem are you like an alienware fan club member or something. im glad you had good luck which might not be the case if you need something major replaced. But many people have bad stories so just because yours turned out well doesnt mean you are going to call the other people liars.

[AWVeteran]

more false info.

I had my entire first gen Area-51m replaced part by part 2 years after it was purchased and 1.5 years after they switched to the Uniwill ODM... the only thing that was missing was a BLUE chassis...

the end

and how many of those parts were new factory packaged parts?

[aaardvark]

I have a Sentia 244, does anyone know who actually made it? And how I could contact them? Unlike many I have heard of mine works for the most part, but the battery doesn't fuction (not dead, just doesn't work), and Alienware is of no help (big shock).