Issues of M17

[TurbodTalon]

First off, let me say that it's terrible that your brand new M17 is doing this **** to you. Mine arrives this week, and I'm praying for a solid setup. This is coming out of left field here, but have you thought of just opening it up and checking things out? Could be that there's a screw lose on a heatsink, or maybe the technician was preoccupied and slapped the heatsinks down with no thermal paste. Again, left field here. I don't even know what type of tamper seals AW puts on their stuff. My E1705 had nothing, but my 7950GTX had a tamper sticker over one of the heatsink screws. I have removed the stickers in the past with a blow-dryer. Good luck.

[fusionsenses]

I don't know if the AW think I am voiding the warranty for doing that.

[fusionsenses]

I am so pissed off because I have to spend DAYS to test it, and HOURS to convince there is something wrong which they don't seem to believe 110 degree is a problem.
Now, I finally find out the reason for the heat problem, but I am not going to disclose their fault until they give me a solution.

[fusionsenses]

[fusionsenses]

OK, I talked to Kevin in Roswell, he finally believes my findings, and acknowledge the issue. Now, I have to wait till Monday for solution/compensation.

The pictures above says a lot, but I will wait for him to give a call later how are they going to compensate/solve for these DAYS that I try to resolve the problem their guy created.

[fusionsenses]

After my own temporary fix for them. here is the result of the heat.



No higher than 70 degree.

[SithFrog]

So what was the reason?

[KevA63]

he relised not to use his laptop in the **** oven!

[fusionsenses]

It's their human error. I will post the reason, solution, their compensation and support service review all together after they call me back later.

[whizzo]

too much thermal paste perhaps.