Where can I download Alienware Command Center?

[Amidas]

For some reason, i can't get it directly from Alienware support site (can't signup to access Hive area). Please help me by pm me the link to download the installer. Thank you so much

[crystak]

You need to have your account number then fill in all the boxes with the details you submitted when you ordered it + your new username and password.

[MrDJ]

For some reason, i can't get it directly from Alienware support site (can't signup to access Hive area). Please help me by pm me the link to download the installer. Thank you so much

as crystak stated, you will have to enter your account number.
on your desctop you should have a document called my account. open this and at the top you will find your account number.

also what spec have you got and are you in europe or america.

[Konig]

Im having the same problem as Amidas. I cant login to my account nor create a new ID. Even CS cant do anything about it :S
(Although i havn't received my laptop yet though)

[MrDJ]

Im having the same problem as Amidas. I cant login to my account nor create a new ID. Even CS cant do anything about it :S
(Although i havn't received my laptop yet though)

thats why. you will not get an account number until you receive your machine.

[milcs]

You need your laptop... on the binder with info regarding the computer, you will find a card with Agent Id and number. You will have to use that number to set up your account and have access to MyHyve.

[Konig]

thats why. you will not get an account number until you receive your machine.

I was already given an account number, different from the order number, because I am now a customer having already paid for the laptop

[MrDJ]

I was already given an account number, different from the order number, because I am now a customer having already paid for the laptop

this is where it gets confussing. the number you need will not be suplied until you receive your system. it superceades all other numbers you have already got.

[tacomenace21]

also if for some reason you can't get into myhive AW test support can e-mail you the link to the file.

[Konig]

I just called up CS to inquire about my order status, was told it was in production.
also asked them about the account number thingy, but they say that since Iv purchased it though my company, I wont be able to login through the website, and therefore not be able to go to my hive; rather Id have to call them up personally for any sort of help. I just wanted to confirm if this is true for anybody else in a similar position.

sorry for bumping this thread up