Alienrespawn assitance

[mpearson]

Hi All,

I have just upgraded my M18XR1 with a nice new SSD and a 1TB HDD.
I have done a fresh windows install and all seems well.

I have also re-installed the basic edition of Alien Respawn. My problem is that with my old setup I had Alien Respawn Premium which I had upgraded to. I want to re-activate it but I don't seem to have kept my activation code.

I can not find a link anywhere that will give me access to support for this product to request a new activation code.

Does anyone know how I can get in touch with them?

Cheers

MP

[juliant]

I do not know if it is correct what I am doing (OP please delete if I am writing wrong):

Please write an email to DELETE EMAIL with your full name and previous proof of purchase (service tag no. etc. etc.). They will send you the activation code within 24 hours.

Regards

[mpearson]

I do not know if it is correct what I am doing (OP please delete if I am writing wrong):

Please write an email to DELETED EMAIL with your full name and previous proof of purchase (service tag no. etc. etc.). They will send you the activation code within 24 hours.

Regards

Thanks Juliant. I have sent the email. +1 Rep

MP

[juliant]

Pleasure is mine. That's why we are all here, to help eachother...

[Mr. Fox]

Helpfulness is absolutely appreciated. However, I deleted the email address for Randy D at SoftThinks because posting email addresses or other contact information in the forums is not permitted under forum rules.

You can send this information by email or PM to other forum members. Here is a link to forum rules for anyone that would like to refresh their knowledge.

[juliant]

I am really sorry for bending the rules of this forum. That was never my intention. Anyone interested in getting the email address in order to work towards his alienware respawn license (premium), please PM me and I will provide you the details.

[glainin]

Hello Juliant, I had an issue with my alienrespawn license I wasn't able to resolve. Could you please send me the mail via mp so I can see if I can get it fixed? Thanks in advance!

[juliant]

PM sent. Please contact me through PM if you need assistance with this. I may not be able to come and visit this thread to remember your needs. Thanks

[DallasPhil]

Howdy All,

Hope you can help me out here. I just purchased and Alienware M14X R2, love it by the way, and tried using AlienRespawn to complete a full system backup. I set it up to back up to my external hard drive F: When the backup was completed the pop up completion screen freaked me out because it said that it had backed up to my hard drive C: rather than F: Sure enough when I checked properties on my C: drive a huge hunk is now used space. AlienRespawn now cannot "see" this backup on the c: drive for me to delete it. It keeps asking me to plug in the drive where the the system backup is stored.

What a mess. I sure hope someone can help me out here.

Thank you!

Dallas Phil

[juliant]

Hi Phil. I guess your only solution is (if you did not use your system alot) is to restore your system to the factory mode. Start alienrespawn and hit restore button to factory default. You may save your files on an external hdd before doing this.

Once the system has been restored, you will go through the same trouble of setting it up (same as you have started first time).

When you finished the process of restore / setting it up, open alienrespawn and you should be good to make another clean backup on your external hdd. Please make sure you do select the external hdd before making the backup. Hope this helped...