[*Resolved] "Prototype Test-NVIDIA Confidential" Error Message [See posts #283, 319]

[lubu]

Yep...finally Ive received a confirmation letter of replacement. Shouldnt be too long now.

[lubu]

It finally came through, I received the replacement today.

However Im still getting the same warning msg whenever a 3D game or movie is played.

Can anyone with a 3D TV or 3D projector confirm with me that they DO NOT have this msg? Could it be that my projector is not compatible with this new 580m cards? But then again if it's not compatible then 3D Vision wont be activated when the connection is made right? I can still play and watch 3D movies and games but along with the warning msg...

[TheMatrixHacker]

Wow.. you need to get them to send a technician out to your house.

[lubu]

In my case, Im not sure what the techician can do. This has been forwarded to the Engineers before and they advised to change the video cards which they did, still had the same problem.

[lubu]

Still having this problem and Dell advised that this is a software related issues and will be retified in the coming driver releases...

But the problem is when exactly? the next release or the next year release?

My patience is running out...Im seriously consider a refund. It's a shame I like the laptop so much, my first ALienware too.

[S197Mike]

Luckily the tech guy who helped me with several of my situations is replacing my laptop now and will soon be receiving a m18x. GOOD LUCK LUBU! hope everything works out for ya!

[Dell-Bill_B]

Still having this problem and Dell advised that this is a software related issues and will be retified in the coming driver releases...

But the problem is when exactly? the next release or the next year release?

My patience is running out...Im seriously consider a refund. It's a shame I like the laptop so much, my first ALienware too.

Are you running the latest BIOS and VBIOS? (I've only skimmed the thread after reading the first page.)

[DELLChrisM]

To summarize, I see three M18x users (lubu, Alienwhere, T.A.P) getting the message, ""Prototype Test Only. NVIDIA Confidential. Not For Production. Not For Release.". Anyone else? I need the following information from those getting the message sent to me via private message -
Email Address:
Name:
Shipping Address:
Phone Number:
Service Tag number:
Reason: M18x getting this message:
http://img600.imageshack.us/img600/9757/abcdg.jpg

[Mr. Fox]

For anyone wondering, Chris M works with Bill B... no reason to fear sending him your personal information in a private message. He is a Dell employee just like Bill. Here is Chris' profile at the Dell Community LINK.

Chris - thanks for reaching out to these customers. We are very fortunate to have you and Bill in our community.

[BatBoy]

For anyone wondering, Chris M works with Bill B... no reason to fear sending him your personal information in a private message. He is a Dell employee just like Bill. Here is Chris' profile at the Dell Community LINK.

Chris - thanks for reaching out to these customers. We are very fortunate to have you and Bill in our community.

Just to add a level of additional confirmation... Chris is a Dell Employee. For anyone who is seeing the message Chris posted about - please feel free to respond via PM.

Thanks Chris!