[*Resolved] "Prototype Test-NVIDIA Confidential" Error Message [See posts #283, 319]

[DELLChrisM]

The vbios must be .06 to resolve the issue. If yours is still showing .04, the flash did not take. If you are showing .06 and STILL get the issue, post a screenshot of the NV control panel showing the revision. I will then send that to engineering.

Thanks!

Also, take some screenshots of the NV Control panel for the 3D Stereoscopic, hardware information, and software information.

[skygunner27]

Luckily, I was able to get rid of that message in every game by installing my old SSD with my 1 day ago OS save state. Because I am back on my original SSD before I enabled 3D Vision on the other drive, I can not post a screenshot of the 3D display settings. Unless I re-enable 3D and hook back up to our 3D TV(UN55D8000) and risk being stuck with that message again over all my 3D supported games(even with 3D disabled). Based off of memory I can say that my last screen setting was 3D HD 1920x1080 24hz 32bit. For 3D in HD I only had 2 choices in the presets for my 3D TV. I actually was able to play a few games without that message in 720P 3D. But when I switched to watching a Bluray at the recommended 3D HD 1920x1080 24hz 32bit that's when that message appeared. I thought "I guess I'm done here" because I've seen that non-removable message before in 3D enabled games with 3D enabled on both of our M18x's. Then I found out that I was stuck with that message in every game that supports stereoscopic 3D even with 3D disabled. Now I'm backing up this drive on my 830 Series SSD. I haven't got any sleep yet, so I'll probably be out of it most of the day. I'll check the forum through out the day. I'm about to call in sick.

While 3D was enabled on my M18x, my 3D TV automatically matched the screen refresh rate, resolution and disabled auto motion plus(240hz mode). I believe it does that through HDMI-CEC. While 3D is enabled on my M18x, some of the TV's settings are greyed out to match Nvidia's 3D settings.

Aside from this problem and DPC Latency both of our M18x's run perfect.





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[Mr. Fox]

Chris - your assistance is greatly appreciated. Thank you.

[Sentinel196]

OK so going back to a previous SOFTWARE state fixed the issue. SO it's clearly a DRIVER problem. Unless the driver is able to read/write to the vBIOS and switch flags, which seems highly unlikely.

[Mr. Fox]

I think you're onto something, Sentinel. That seems logical.

The DPC latency is also an NVIDIA driver problem, so it appears there are possibly now two things that need to be fixed in the NVIDIA drivers.

Chris - this may be something the engineering team can validate for us.

[skygunner27]

Dell really knows their target markets. I'll give them that. It's amazing how many Nvidia M18x owners haven't attempted/doesn't have a 3D display to run into this problem. I guess not to many M18x owners with 580M SLI uses Cuda based programs for audio/video editing.

I appreciate the support Chris.

[katalin_2003]

If i understand correctly, you don't get the message until you put the 3D option to use, right?
But after you do, the message doesn't go away even if cleaning the drivers and installing other versions.

If this is the case, then probably some files are created, that force the message to show regardless of the video driver version.

[skygunner27]

Correct. You will never see this message until you hook up an external 3D display and enable Nvidia 3D Vision.
If you or anyone else reading this are considering replicating this problem, make sure you have a spare SSD/HDD with a backup OS save state.
There have been times where the message went away after I disabled Nvidia 3D Vision and disconnected my external 3D display. But yesterday I couldn't get rid of the message regardless.

[Sentinel196]

I've never had it stay on after I exit 3D mode. For the record.

[skygunner27]

I've never had it stay on after I exit 3D mode. For the record.

Not yet
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