*OFFICIAL* M18x Owner's Lounge Thread

[Jonnyboy0022]

Guys I need some help, badly! Ok well I start to put my Intel 520 ssd inside my M18x and when I was doing this the orange tab came out. Now I'm unable to detect my Intel 520 ssd inside bios; nor can I detect it when I want to re-install windows on it. Have I broken it, will I need to call dell technical support to get a technician out to fix the issue for me?

[TheBluePill]

Guys I need some help, badly! Ok well I start to put my Intel 520 ssd inside my M18x and when I was doing this the orange tab came out. Now I'm unable to detect my Intel 520 ssd inside bios; nor can I detect it when I want to re-install windows on it. Have I broken it, will I need to call dell technical support to get a technician out to fix the issue for me?

Have a picture of what "came out"?

[steviejones133]

Guys I need some help, badly! Ok well I start to put my Intel 520 ssd inside my M18x and when I was doing this the orange tab came out. Now I'm unable to detect my Intel 520 ssd inside bios; nor can I detect it when I want to re-install windows on it. Have I broken it, will I need to call dell technical support to get a technician out to fix the issue for me?

Do you mean the ribbon cable that attatches to the motherboard on one end and the sata interface that you plug the drive/s into on the other end ? (as that is kinda orange looking) - I didnt think the 520 had any orange parts to it for them to come off - going on the pictures of the drives I have seen.

If it is the ribbon cable, that would explain why the drive is not getting detected as technically, its not even plugged in. You could try removing the ssd from the interface (bottom pic,2) and making sure that the ribbon is correctly located in the port on the mobo (top pic, 3) and is secured properly with its clip. It's easier to do it without the drive attached as you can manoeuvre it alot easier without having to worry about damaging the interface or ribbon cable itself.

If its the port that is on the mobo (top pic, 3) that has come off, I would imagine you would need a new mobo.

[bumbo2]

The M18x does look like a Reventon...

Wow it look like the reventon, And I thought that my 2011 Honda pilot was the best car in the world. Lol

[AgentVFX]

The M18x does look like a Reventon...

Yeah my favourite car. and on top of that the M18 has almost the same colour as the Reventon, the gun metal chasis.

[tanderson]

Make sure in step 3 (first picture, 2823 post) that you pull the tab up so it's in an unlocked position, slide the ribbon back in and then push the lock mechanism back down, I used a small flat head screw driver to push the lock down, does not need much force. It's easy to panic when you first see it.

[steviejones133]

Make sure in step 3 (first picture, 2823 post) that you pull the tab up so it's in an unlocked position, slide the ribbon back in and then push the lock mechanism back down, I used a small flat head screw driver to push the lock down, does not need much force. It's easy to panic when you first see it.

Yep. Just pry it up gently, little bit one side of the locking clip, then a little bit the other side and so on until the mechanism opens....should avoid any chance of the clip breaking too which would prove to be a royal PITA if that happened.

[Jonnyboy0022]

Do you mean the ribbon cable that attatches to the motherboard on one end and the sata interface that you plug the drive/s into on the other end ? (as that is kinda orange looking) - I didnt think the 520 had any orange parts to it for them to come off - going on the pictures of the drives I have seen.

If it is the ribbon cable, that would explain why the drive is not getting detected as technically, its not even plugged in. You could try removing the ssd from the interface (bottom pic,2) and making sure that the ribbon is correctly located in the port on the mobo (top pic, 3) and is secured properly with its clip. It's easier to do it without the drive attached as you can manoeuvre it alot easier without having to worry about damaging the interface or ribbon cable itself.

If its the port that is on the mobo (top pic, 3) that has come off, I would imagine you would need a new mobo.

Hey, that is exactly what happened! That orange tab that you showed came off the black tab that sits on the the motherboard. Is that an easy fix for the technician that dell will send out or is something more sinister? Is my computer completely ed? The computer still posts and what not I just think the technician needs to install another on of those raid board into my M18x and everything should be ok, is that right?

[Jonnyboy0022]

The actual black interface that sits on the motherboard is still there. It's just the orange flap that came off. Will my computer still work or is there a way to make it work or should I just call dell to fix it for me and just tell them my hard drive just stopped working and as a result the orange tag fell out for some strange reason :/ Will this void my warranty because I paid for their top-end warranty for 3 years (premier warranty).

[steviejones133]

Hey, that is exactly what happened! That orange tab that you showed came off the black tab that sits on the the motherboard. Is that an easy fix for the technician that dell will send out or is something more sinister? Is my computer completely ed? The computer still posts and what not I just think the technician needs to install another on of those raid board into my M18x and everything should be ok, is that right?

Sounds like the ribbon cable came out of the port on the mobo, all you need do is to loosen the black securing clip on the mobo port with a small flat head screwdriver, re-insert the ribbon cable and gently push the securing clip back down to secure the ribbon cable to the mobo.

If you look at the top pic #3, you should be able to make out a small black clip on the port - this lifts up and down (up to free the cable and down to secure it in the port) ad if all that's happened is that the ribbon cable came out of that port/socket, all you need do is re-insert it and re-secure it.

It wont void your warranty - chances are if you damaged the ribbon cable/interposer in any way, you might need a new one which Dell would send you. Not really a job for a tech as its so simple to just retro-fit it yourself.

If there is no damage to the cable/interposer/mobo port you should just be able to reinsert it and you should be golden.