Bittersweet M17x r4 news

[dandan112988]

I just got my m17x r4 in today, yay. Sadly something about it is driving me nuts. there are two small greyish marks on the screen visible on a white background. Either dead pixels or dust. Now.. should i try and disassemble to clean if its dust, which it may not be, it may be a stuck pixel. Or demand and exchange? I dont even know if that warrants an exchange. Any one know details on this or had a similar issue? Thanks.

[Xenn0X]

Call dell!

[dandan112988]

think i should demand an exchange? i kinda fear the new one will have a bigger defect

should i call them spots or dead pixels when i call tech support

[Brither]

Send it back while you can if you are not satisfied. Don't disassemble the screen.

[dandan112988]

i want an m17x without having to order another one though, id hate to have to return it and wait for another build this sucks

heres links to what i have. look carefully you'll see the grey dots

http://i166.photobucket.com/albums/u...8/IMAG0616.jpg
http://i166.photobucket.com/albums/u...8/IMAG0619.jpg
http://i166.photobucket.com/albums/u...8/IMAG0618.jpg
http://i166.photobucket.com/albums/u...8/IMAG0617.jpg

[tetsussaiga]

I understand how you feel about waiting, but for the amount you paid, you should expect a system that is nothing less than perfect. If I were you I would keep returning them until there was one I was completely satisfied with.

[Cereallll]

call on tell them your issue

I doubt they will ask you to send it back, but instead, hopefully send out a tech to replace your screen at your house. most likely within 1-2 working days

congrats on the new machine!

[Joe85]

I understand how you feel about waiting, but for the amount you paid, you should expect a system that is nothing less than perfect. If I were you I would keep returning them until there was one I was completely satisfied with.

This is absolutely spot on. Demand n exchange or a full refund.

[laptop_guru]

Getting support on site is better I guess.

[dandan112988]

yeah id accept an exchange not a tech coming out. I dont want someone ripping apart my new baby. What do you guys think of that pics? Would that annoy you or am i just crazy?