Bittersweet M17x r4 news

[Blauwhelmpje]

Well, all i can say is that i got an lcd monitor with a dead pixel and it looks nothing like that, ima guess it's some kind of substantion, perhaps a very little insect, like a fruitfly.(happend to me some time ago as well, the er crawled into my screen and stood there, luckily it moved out at some point, but in this case i believe it's dead..if its an insect at least). Still i dont believe you would be able to dissamble and reassemble it without it being worse then it currently is.

I'd send it and wait for another/fixed one. Better that then accepting a construction failure.

[dandan112988]

yeah ive seen dead pixels before.. its a very small black dot.. stuck pixels are some type of color and stay that way.. this one.. its seems bigger then a pixel, and both are grey. kinda looks like a micro mole actually. I would think it would be dust but it doesnt appear to be above the lcd itself, more like built into it.. weird.

[SlickDude80]

yeah ive seen dead pixels before.. its a very small black dot.. stuck pixels are some type of color and stay that way.. this one.. its seems bigger then a pixel, and both are grey. kinda looks like a micro mole actually. I would think it would be dust but it doesnt appear to be above the lcd itself, more like built into it.. weird.

you want to get an exchange. This is a no brainer. Your laptop is brand new so this needs to get resolved. call dell. They are very good about these types of things

You want a replacement...you DON'T want them to come to your house to replace the screen because they could be replacing it with refurb parts

[dandan112988]

ill call tomorrow and see what happen and post what they say. thanks guys. otherwise though.... I'm loving this laptop!! AMD's new graphics switching is a little weird compared to nvidia but at least they finally have it now!

[littleone562]

Ask for an exchange, with an upgrade on the cpu for the inconvenience.

[eliteone]

Will they actually agree to that? I ask because I just received my r4. Half the keys on the keyboard are dead, and my battery is loose. Could I push and get some upgrades successfully?

Sorry for hijacking your thread.. ..

Sent from my Galaxy Nexus using Tapatalk 2

[Defengar]

yes, if they did that crappy a job you could easily get them to throw in an upgrade or two on return.

[eliteone]

cool, thanks for the advice. The tech support is trying to get somebody it to fix it. Maybe I can get a cpu and vid card upgrade

[dandan112988]

yeah tomorrow im going to call for the exchange and to ask for an upgrade as well. I feel like its awkward to ask for that but i want it. any recommendations as to what upgrade(s) to ask for? Also, think i can keep my current laptop untill i get the new one?

[littleone562]

cpu upgrade is nice.