Quantcast Battery plugged in but not charing. M17x R3

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  1. #1
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    Default Battery plugged in but not charing. M17x R3

    So i've had my M17x R3 for just over a year now (ordered it upon release date). Haven't run into any major issues yet until this started happening yesterday.

    Suddenly my laptop died and i realized that the AC adapter had come unplugged. I then realized upon plugging it back in that the laptop will run while plugged in but when i hover over the battery icon it says "0% available (plugged in, not charging)" and as soon as it comes unplugged the laptop will obviously die.

    Someone suggested i go to device manager, expand on batteries and right click the the device and uninstall it, right click, scan for hardware changes. and yes that device came back, but didn't solve the problem.

    furthermore, upon turning the laptop on it will tell me that it does not recognize the AC adapter and to plug in a 150watt AC one (which this one is).

    At first i thought this may be caused by a virus as i had just recently been tricked into downloading some sort of babylon software that wouldn't go away but now i've gotten rid of that and it persists. Is this a hardware problem? how do i fix this?
    M17x R3. Loving it.

  2. #2
    Notebook Deity
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    Default Re: Battery plugged in but not charing. M17x R3

    Remove battery, remove the CMOS battery, hold down the power button for about 10 sec. Put everything back together and turn on the laptop. See what happens.

    Worst case you need a new charger.
    Laptopless again.
    Spoiler :

    Returned: Dell Inspiron 14z.
    Present for cousin: Dell Inspiron 15R.
    Present for moms: Dell Inspiron 15R.
    Returned: Alienware M17x R3.
    Sold: Alienware M17x R3 3D.
    Cancelled by Dell: Dell XPS 17 L701x.
    Sold: Dell Inspirion 6000.

  3. #3
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    Default Re: Battery plugged in but not charing. M17x R3

    Would it for sure be a faulty charger and not the battery?
    M17x R3. Loving it.

  4. #4
    NBR Spectre
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    Default Re: Battery plugged in but not charing. M17x R3

    It can be:
    - the ID chip in the charger
    - the ID wire
    - a problem with the motherboard or power port
    - incorrect CMOS values


    Alienware M11x R2 | Alienware M17x R2 | custom desktop Alienware area-51 ALX |
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  5. #5
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    Default Re: Battery plugged in but not charing. M17x R3

    Have you played with the BIOS at all? If you have its a very simple fix.
    M17x R3 Core i7 2820QM, GTX 580m @ DEAD , HyperX 16GB 1866DDR3, Killer Wireless-N, Crucial 256GB M4, and G Skill sniper 120gb

 

 

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