[Conference Call] Nvidia GeForce GTX 580M 78C° Throttling [SEE POST #191 and later]

[blink_c]

^ THIS. Some people will inevitably have some hardware problems, but PLEASE Dell, do not focus on this. Not everyone has these physical hardware issues, but we are still getting throttled. Replacing our hardware will not keep it from throttling at 78C. Now for the people that are having hardware issues, I do hope that you get your fixed and working properly, but even once you get a good paste/GPU, you will still throttle at 78C, no matter what.

[MickyD1234]

^ THIS. Some people will inevitably have some hardware problems, but PLEASE Dell, do not focus on this. Not everyone has these physical hardware issues, but we are still getting throttled. Replacing our hardware will not keep it from throttling at 78C. Now for the people that are having hardware issues, I do hope that you get your fixed and working properly, but even once you get a good paste/GPU, you will still throttle at 78C, no matter what.

Yes some people, but the rate of failure is really bad and they have to be looking at a link. Maybe the throttle most of us are looking to fix (78C) is protecting some other component that is failing? I, like many others am on my second R3 in as many months. The first throttled so bad far cry 2 almost halted after only 15 mins or so play. I never investigated it since when I called dell they just said 'we will collect it and refund you'. I gave it a second try and this one is the more 'normal' throttling that is fixed somewhat (I still haven't got HWINFO fully stable, but I'm sure I'll get it!) with the fixes listed here.

[Dell-Bill_B]

Update:

We just finished up a meeting on this after a few weeks of back and forth in IM and email. I now know more about this issue than I ever wanted to, but at least I have a good understanding of 78C.

We are still talking about how to word the message, but it's looking more like a conference call would be a better idea for reasons I'm not going to get into. (Sorry, but I can't.) So, if you guys want to get started, please delegate someone to pull a group of you guys together, come up with a time and date, and an agenda. The agenda should be easy: "explain 78C to us." Once you have someone named to string it together, I'll get with that person in email and work out the details.

[blink_c]

I nominate widezu69 and YodaGoneMad, as these guys have been amazing with coming up with ways to deal with the issue so far. They really know their stuff when it comes to this. I could get together if we come up with a time to do a call, if even just to be one more voice confirming what we've talked about. I don't know as much as these masters of the throttle, but I do know computers, and I have experienced the 78 degree Celsius throttle.

Sorry to put you all on the spot We love you widezu and Yoda

[widezu69]

I would be willing to. I am from the UK though so the time differences would be a bit of an issue. I can be bios guy and Yoda can be EC guy.

To all the community, the issue of the 78C throttle is being dealt with at the moment which is great. However some people face the power throttle around the 60's. Because not everyone has this issue, we don't know how easy it will be to diagnose and fix. I dunno what can be done about it. The fix is in my sig and it is a permanent fix with little to no risk. I wonder what Dell would do about this. Perhaps once the EC is rewritten, both types of throttle will disappear.

Edit: @Bill, I can help with a write up on what exactly is going on. I've been doing this for a while now and I can confidently say that I can present the issues as simply as possible.

[Chaos92]

Please get the 78C throttle temp removed guys! It is a big pain, especially for guys from hot climates.

widezu69 and Dell-Bill_B -- try your best guys! Get this throttle removed.

[Dell-Bill_B]

@widezu69 Do you have a way of reading the GPU card temp- not the core, but the card? Also, do you have a way to read wattage draw of the MXM slot? Just trying to bounce some ideas around internally, and it'd be nice to know that info.

[widezu69]

No sorry not some expert or anything so I don't have access to necessary tools to measure internal temperatures. Sorry. The only reason we came to the conclusion that the 60ish degree throttle was power related is due to the fact that it occurred to a few on the default vbios and to every single person using an overvolted one unless they performed a fix for it. I for example never had the 60ish throttle when on stock, until I moved to an overvolted vbios, then the early throttle happened. Hence the reason I came up with a work around for both default and overvolted vbios users. The 78C throttle does happen to all owners though so that should be priority.

[Dell-Bill_B]

No worries. I was going after 78C there.

[widezu69]

Great so I'm always around if you need me to help. You can PM me if you want further contact details if you wish for me to speak more directly to your colleges.