M17x Order Status Discussion - Part 4

[blitz16v]

I placed my order on 1/13/12 and its giving me an estimated delivery date of 2/2/12

That is a 21 day turn around time...

If I placed the same exact order 1/26/12 it shows 2/7/12 delivery date

That is a 12 day turn around time....

So what gives, do you think there inventory were running low due to HD shortage when I ordered it and they restocked, or what are the reason, this is particularly interesting coming from a customers standpoint. I mean I know Dell is a huge company but are our Alien-ware's all assembled by hand like a typical desktop or what?

And whats the guess I will receive mine!!>?

[Travis959]

I ordered mine on 1/10/12 with EDD of 1/31/12. I still haven't received mine, and the website still says "In Production".

If I go on their website now and order the same exact configuration, the website now tells you it will take 9 days for them to actually build the laptop, which for me should have been tuesday or yesterday depending on when the status on my order changed to "in production".

I'm hoping to receive mine today or tomorrow at the latest, but there is no way to be for sure since apparently dell's order status page is useless since I've read a lot of people receive their laptops when it still says in production. Also when I called for more information they just regurgitated my order details/status, so no luck there either.

[blitz16v]

They need to fix that because 2000-3000$ laptops need to be able to be tracked if there left anywhere, that's really inexcusable way to run a business......

[Travis959]

I don't think that problem was exclusive to alienware products, I think it was all of dell's systems which doesn't make it any more excusable.

However at least it gives me a slight bit of hope that maybe today is the day I receive my laptop. =)

[blitz16v]

Yeah you right about that, I am looking forward to 2/2 but maybe it comes earlier!!

[blitz16v]

BAM!

Speak of the devil!

Tracking Number: 502558831040
Carrier: FEDEX EXPRESS
Shipped On: 1/26/2012
Shipping Method: Next Business Day
Order Date: 1/13/2012

[brianwi]

BAM!

Speak of the devil!

Tracking Number: 502558831040
Carrier: FEDEX EXPRESS
Shipped On: 1/26/2012
Shipping Method: Next Business Day
Order Date: 1/13/2012

Congrats -- gives me a little hope that I might get mine sooner than the 9th. Was worried at first because the Wireless HD receiver was split into a separate order due 4/16, but Dell has told me that they will ship the laptop as soon as it's built. I am curious what the delay on the receiver is about, looks like if you add that option now it delays your whole order until April 19th.

Another odd thing is if I quote a system today spec'd the same as the one I ordered (minus the Wireless HD receiver) it has an EDD of 2/7/2012. I placed my order on 1/20 and received an EDD of 2/9. At least they gave me next business day shipping free.

[omniskillz]

I ordered on 1/10 and delievery date has always been feb 10th.

order was cancelled and new entered on 1/18 because of 500gb hd shortage, they upgraded me to 750gb and next day shipping and changed delivery date to feb 7th.

so it kind of pisses me off when someone who ordered on the 13th gets theirs already

[brianwi]

man I am so impatient...

1/13/2012

Alienware M17x Soft-Touch, Stealth Black

In Production


2/2/2012

thoughts on ETA?

I would guess it will ship the 26th, just based on how long my order took. If you got a standard HDD it might take longer, the flooding caused a shortage of them. I got the SSD so I didn't get hit with a delay.

BAM!

Speak of the devil!

Tracking Number: 502558831040
Carrier: FEDEX EXPRESS
Shipped On: 1/26/2012
Shipping Method: Next Business Day
Order Date: 1/13/2012

Impressive YodaGoneMad

[YodaGoneMad]

Impressive YodaGoneMad

Thou shalt not doubt the power of the Jedi.