M17x Order Status Discussion - Part 4

[Jamiewentz18]

Well every agent I talked to said my laptop would ship today and it's almost 930 and still in production.

[froogle]

Well every agent I talked to said my laptop would ship today and it's almost 930 and still in production.

Sorry dude, but I'm not surprised. Honestly I raise an eyebrow every time I hear someone say they managed to "expedite" a build. The agents have something of a habit of saying things like that when a build is underway or close to completion to make you a happy customer, but I've never seen an example of it actually arriving faster than the average.

I had issues a while back with an order and even got it to the level of Alienware's CEO (nice guy indeed, very helpful)- my order still didn't arrive any quicker.

[Jamiewentz18]

I researched the theory of the laptop being shipped but still says in production. Some people have said that even after they got the system it said in production. So I'm sorta hoping it will arrive tomorrow. The free gaming mouse they ordered today because the one I originally wanted was on a 4 week backorder, that shipped in like 3 hours

[froogle]

I researched the theory of the laptop being shipped but still says in production. Some people have said that even after they got the system it said in production. So I'm sorta hoping it will arrive tomorrow. The free gaming mouse they ordered today because the one I originally wanted was on a 4 week backorder, that shipped in like 3 hours

Well good luck mate - I hope you get it. Sorry to be all doom and gloom on yah there and I really hope you're a happy bunny tomorrow.

[maxheap]

I researched the theory of the laptop being shipped but still says in production. Some people have said that even after they got the system it said in production. So I'm sorta hoping it will arrive tomorrow. The free gaming mouse they ordered today because the one I originally wanted was on a 4 week backorder, that shipped in like 3 hours

man, don't worry it will arrive, just relax and take your time, don't jinx it!

[Jamiewentz18]

Well all of a sudden my order went from Wednesday-in transit to be shipped and today it is delay being made because the hard drive is on back order! Why can't I get a straight answer? One person said its done another said its part is delay, I don't know what is going on

[bigspin]

Well all of a sudden my order went from Wednesday-in transit to be shipped and today it is delay being made because the hard drive is on back order! Why can't I get a straight answer? One person said its done another said its part is delay, I don't know what is going on

Dell customer service is joke. 2 days ago I asked them why I don't have EDD, guy have no idea about that and said he'll get back to me within 24h...still waiting!

btw my order out for delivery.

[Jamiewentz18]

Dell customer service is joke. 2 days ago I asked them why I don't have EDD, guy have no idea about that and said he'll get back to me within 24h...still waiting!

btw my order out for delivery.

Awesome , hope it's what you wanted

[froogle]

Well all of a sudden my order went from Wednesday-in transit to be shipped and today it is delay being made because the hard drive is on back order! Why can't I get a straight answer? One person said its done another said its part is delay, I don't know what is going on

Sorry to hear that dude. As I said though, I have a very strong suspicion that the Dell reps are told to simply give you good news as much as possible (even to the point of not telling you the truth, or making stuff up).

I'd put money on you getting this machine ON the original EDD as it was on the site the day you ordered.

[Jamiewentz18]

Sorry to hear that dude. As I said though, I have a very strong suspicion that the Dell reps are told to simply give you good news as much as possible (even to the point of not telling you the truth, or making stuff up).

I'd put money on you getting this machine ON the original EDD as it was on the site the day you ordered.

I don't have a EDD other than what the tech said because its a replacement order so you don't get one