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26th November 2011, 04:47 PM #1Notebook Consultant
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Strange BIOS problem, suggestions?
Upon Windows 7 64bit boot-up it blue screens with an error stating the BIOS does not support AHCI. Double check and it's still selected in menu. This happens when randomly when the laptop is shutdown with nothing changing. The only resolution I've found to resolve this is to swap the two drives around (C4 and 500Gig). Doing this makes everything ok until it happens again.
Also check the boot sequence to make sure the C4 is the primary. Updated the bios to A10 and issue is still there. Only thing I can think of is that my motherboard is on the verge of dying. There are other symptoms in addition to this one that makes me think so. Firstly, once in a while when you power on the laptop it just stays lit (lights on) but doesn't actually boot anything. Pressing the power button doesn't resolve this behavior. The only resolution is to remove the battery and power cable completely, connect them back and power on. Strange why it would but with the battery on?
Secondly and this is more rare, upon boot you are unable to enter the BIOS. This also requires a removal of the battery and power cable. Pressing F2 doesn't produce the beep that gets you into the BIOS
I haven't done much to troubleshoot this issue other than the above. Wondering if any of you have experience these behaviors before? I might just have to get the warranty again and try to get the laptop replace. Thanks in advance for any suggestions.Black M17xR2, I7-620M, 8GB, M4 128GB, 500GB 7200RPM, 4870CF, RGB LCD 1200
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26th November 2011, 07:44 PM #2
Re: Strange BIOS problem, suggestions?
Hmm, that sounds a bit like the behaviour of mine, although i don't have any functionallity issues, it sometimes just doesent want to boot up.
About the AHCI - Thats the advanced host controller interface, which generally just controls your SATA-connections.
Have you done anything to the system recently? Or is this something that just started happening suddenly?
- Scott.|Alienware M17x R1|CrossfireX HD5870 800/1100 -C2Q Q9000 (2.0 Ghz --> 2.4 Ghz) - 8GB Crucial DDR3 - 320GB 7200RPM - 160GB 5200 RPM - 1920x1200 WUXGA | R.I.P
| 2010 Mid-summer MacBook |Stock - BootCamp| HP Pavilion DV6-6130 |HD6770m - 8GB - I5 @ 2.0ghz
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27th November 2011, 12:49 AM #3Notebook Consultant
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Re: Strange BIOS problem, suggestions?
It all started after I put in the C4 SSD but then even with hard drives it still does it. It's random upon shutdown of the laptop with no changes to hardware or software.
Black M17xR2, I7-620M, 8GB, M4 128GB, 500GB 7200RPM, 4870CF, RGB LCD 1200
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27th November 2011, 08:24 AM #4
Re: Strange BIOS problem, suggestions?
Try replacing the CMOS battery with a brand new one. Worth a shot
M18x R1 Space Black | 2670QM | Dual ATI 6990m in CrossfireX | Samsung 830 256GB SSD + (x2) 1TB Samsung M8 HDD | 8GB DDR3 1.3GHz RAM | Everki Advance Laptop Bag | Windows 7 Ultimate
Due 24/July/2013 Pre-Production
Alienware 18 | 4700MQ | Dual nVidia GTX 780m SLi | Samsung 830 256GB SSD + (x2) 1TB Samsung M8 HDD | 8GB DDR3L 1.6GHz RAM | Windows 7 Ultimate
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27th November 2011, 10:39 AM #5
Re: Strange BIOS problem, suggestions?
Okay. I'm not 100% sure on this, but isn't there an driver update out for the C4 SSD?
That's really the only advice i could give, if flashing your mobo and then setting them to the stock settings doesent help.. But i'm sure someone else in this forum can help you
- Scott.|Alienware M17x R1|CrossfireX HD5870 800/1100 -C2Q Q9000 (2.0 Ghz --> 2.4 Ghz) - 8GB Crucial DDR3 - 320GB 7200RPM - 160GB 5200 RPM - 1920x1200 WUXGA | R.I.P
| 2010 Mid-summer MacBook |Stock - BootCamp| HP Pavilion DV6-6130 |HD6770m - 8GB - I5 @ 2.0ghz



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