Light problems after formatting

[tosase]

Hi all,
Is the first time I write here.
A few months ago I had a problem with lights. After formatting I install the drivers and gave me an error when installing the FXlight drivers and it did not have returned to work since then, I tried to reformat but did not work.

Has anyone had the same problem?
And a posible solution?

thanks

[khetik]

Did you by any chance happen to install the command center from the resource disc? If you ended up doing that (and it was an older cc version) the lights won't work anymore. As far as I know, only a new mobo will fix that now.

[Alienware-L_Porras]

Here's some troubleshooting that you can follow to fix the issue. If after performing this troubleshooting the issue continues to be the same please send us an e-mail to AWSocialMedia@dell.com including your service tag and phone number and we will get back to you as soon as possible, after the resolution let us know here on the forum what happened so that the community know the outcome.