Quantcast M15x's CD/DVD drive not working

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  1. #1
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    Default M15x's CD/DVD drive not working

    I had played many DVDs before it stopped working. It stopped working when I tried to play a DVD, and it started to spin the disc (what I could tell from the sound) but once it was spinning pretty fast, it suddenly stopped and made a sound that sounded like something was cracking or as if something was stuck.

    I have tried to find a solution, but I haven't found it yet.

    P.S: I have tried to play many different DVDs, including ones with different areas. I have also tried to play a CD that I bought recently, and the songs did play, but they did not have any information on them, such as track name, album, artist etc.

  2. #2
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    Default Re: M15x's CD/DVD drive not working

    Is the disc stuck inside?
    if not then you have the same problem as I had, that is the cable inside is broken

  3. #3
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    Default Re: M15x's CD/DVD drive not working

    No, the disc is not stuck, it ejects properly, but it isn't detected...
    If I do have the same problem as you, how did you fix it?

  4. #4
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    Default Re: M15x's CD/DVD drive not working

    try one of those cd lens cleaners, mine kept failing to read disks (at one stage it could burn but not read them...)
    eventually i ripped it out and replaced it with a second hdd.
    M17X R2: 920xm, 6970m XFire, 8gb ram, wuxga (1200p), 120gb corsair SSD + 750gb wd blue, Killer Nic 1103

  5. #5
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    Default Re: M15x's CD/DVD drive not working

    Quote Originally Posted by jacb5595 View Post
    No, the disc is not stuck, it ejects properly, but it isn't detected...
    If I do have the same problem as you, how did you fix it?
    Yeah that means the cable's broken. I called dell and had mine fixed at a service center. you could call and ask him to do an onsite repair I think

  6. #6
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    Default Re: M15x's CD/DVD drive not working

    Thank you for your replies, ill try to see if i can send it to dell

 

 

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