Quantcast Sometimes my webcam just turns off or freezes

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  1. 27th July 2012, 02:10 AM #1
    hammerfallts
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    Default Sometimes my webcam just turns off or freezes

    any suggestions?
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  2. 27th July 2012, 11:20 AM #2
    M11xDude
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    Default Re: Sometimes my webcam just turns off or freezes

    Quote Originally Posted by hammerfallts View Post
    any suggestions?
    I had that problem on my M11x when I first got it. I hardly used the camera so I ignored it and bought an external USB camera.

    After a while, the LCD hinges gave out and I had to call Dell. They replaced my LCD screen (which included the built-in camera). I didn't have the problem since then.
    M11x R2 i5 1.0GHz-1.9GHz, 8GB CRUCIAL 1333Mhz RAM, 250GB SAMSUNG 840 SSD, 1366x768 WLED, Nvidia GT335 1GB
    M14x R2 i7 2.3GHz-3.3GHz 3610QM, 8GB KINGSTON HYPERX 1600Mhz RAM, 500GB 7200RPM HD, 1600x900 WLED, Nvidia GT650M 1GB GDDR5
    M17x R3 i7 2.0GHz-2.9GHz 2630QM, 8GB 1333Mhz RAM, 750GB 7200RPM HD, 1600x900 WLED, AMD HD 6870M 1GB GDDR5
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  3. 27th July 2012, 11:52 AM #3
    Alienware-L_Porras
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    Default Re: Sometimes my webcam just turns off or freezes

    Try this out.
    Luis Porras
    Dell | Alienware Technical Support Alienware Arena
    Opening your case and/or replacing parts yourself does not void your warranty, check our disassemble videos on YouTube
    Quickest way to get support from Dell: Twitter via @AlienwareTech or Facebook.com/Alienware using the "message" link.
    I can't always reply to PM's, please for extra assistance use any of the Facebook and Twitter links
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  4. 29th July 2012, 12:13 AM #4
    mortiky
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    Default Re: Sometimes my webcam just turns off or freezes

    My webcam will randomly "blink"--the light will flash on and off, and the picture will freeze for a moment.
    It's slightly annoying but not a huge deal.

    Porras, will that link work for the M14x R2 as well?
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  5. 30th July 2012, 11:18 AM #5
    Alienware-L_Porras
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    Default Re: Sometimes my webcam just turns off or freezes

    Quote Originally Posted by mortiky View Post
    My webcam will randomly "blink"--the light will flash on and off, and the picture will freeze for a moment.
    It's slightly annoying but not a huge deal.

    Porras, will that link work for the M14x R2 as well?
    Check out the latest firmware for the Cam.
    Luis Porras
    Dell | Alienware Technical Support Alienware Arena
    Opening your case and/or replacing parts yourself does not void your warranty, check our disassemble videos on YouTube
    Quickest way to get support from Dell: Twitter via @AlienwareTech or Facebook.com/Alienware using the "message" link.
    I can't always reply to PM's, please for extra assistance use any of the Facebook and Twitter links
    Reply With Quote Reply With Quote
 

 
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