GT 555M driver not picking up card

[supradrew]

yes so far

[supradrew]

for anyone wondering if dell would consider downgrading your 3.0 to a 1.5, they say they wont and i even spoke to a supervisor to confirm. he fed me a few lines of crap about it about swapping parts (i said to specify which ones and he got all tongue tied) so that idea is out the window now.

my mobo has been pushed back 3 times now in a week...everytime they say theyll ship it id call and confirm and they give me another date and today was the third time.
im totally fed up at this point.

[BenInSingapore]

Wow.. I'm amazed this seems to be snow balling.

Update from my saga. I have been talking to the Dell tech for 3 days now, they seem to believe its a software problem, there was a new batch of 3.0gb cards released and the driver .inf files weren't updated to accommodate this particular card.

Sadly though, I have tried 2 modified .inf files sent to me from the Dell Tech, (open .inf in text editor, add Hardware ID profile for the card, replace original .inf with modified .inf file) , this lets the Nvidia driver see the card and install the driver, but after a restart I see this ..



Every time I think I might have success, I get this wretched (Code 43).. I am also a little concerned about how the Dell tech edited the .inf file, you can see the "%" symbols in the name of the device... If it were edited correctly and cleanly , it should just read "Nvidia GeForce GT 555M"

I hate to say this.. but after 2 laptops and 6 weeks of painful trouble shooting .. I am seriously considering a different model of computer.

[supradrew]

hey atleast youre making progress.

would you be so kind as to email me the .inf file they gave you?


thank you kind sir!!!!

[BenInSingapore]

Just spent 2 hours on the phone while Dell remotely tried to rectify the problem I am having.

They essentially did exactly what I have been doing for the past 5 days, modifying the .inf files for various versions of the Nvidia drivers , adding the hardware ID for the card version in my laptop, and then installing the drivers with the adjusted .inf files.. to no avail.

I questioned how this can happpen, Surely Dell would not release video cards unless the driver software was tested and available for consumers to utilize ? .. He explained that "Nvidia constantly leave their new card model numbers out of their driver updates..." Not very reassuring.

@ supradrew - I'd like to hear how you went with the .inf files i sent to you, if you made them work ok then I will have some ammo to take to Dell to back up my claim that this is a hardware problem and not the drivers.

Ben.

[bigtonyman]

Just spent 2 hours on the phone while Dell remotely tried to rectify the problem I am having.

They essentially did exactly what I have been doing for the past 5 days, modifying the .inf files for various versions of the Nvidia drivers , adding the hardware ID for the card version in my laptop, and then installing the drivers with the adjusted .inf files.. to no avail.

I questioned how this can happpen, Surely Dell would not release video cards unless the driver software was tested and available for consumers to utilize ? .. He explained that "Nvidia constantly leave their new card model numbers out of their driver updates..." Not very reassuring.

@ supradrew - I'd like to hear how you went with the .inf files i sent to you, if you made them work ok then I will have some ammo to take to Dell to back up my claim that this is a hardware problem and not the drivers.

Ben.

could also be a bad v-bios but it definitely looks like a software problem to me if the card can be detected. Have you tried the modded inf from laptop2go? they have infs for every nividia card out and perhaps it will work.

[supradrew]

ive tried the modded inf from laptop2go and it DID in fact install...BUT only when selecting "have disc" and choosing the gt555. nvidia software did not install because it still said no compatable.

ben gave me their modded .inf files for 2 different versions of the drivers...the 285 and one 290.36 i think. 285 was the only one that took...but basically you replaced the nvdm.inf file with dells custom one and then click the setup.exe and viola, all nvidia stuff takes and installs.

but heres the problem, after it takes, i have the ability to open nvidia control panel but settings do absolutely nothing because intel is still over riding and is in control. so, i opened device manager (no "!" errors) and i disable the intel driver and the screen goes black and nvidia never takes over.

i went back into update driver and "let me choose" then in the diag box it still shows standard vga and then under that it shows the %%%%%nvam%%%% looking file.

[bigtonyman]

ive tried the modded inf from laptop2go and it DID in fact install...BUT only when selecting "have disc" and choosing the gt555. nvidia software did not install because it still said no compatable.

ben gave me their modded .inf files for 2 different versions of the drivers...the 285 and one 290.36 i think. 285 was the only one that took...but basically you replaced the nvdm.inf file with dells custom one and then click the setup.exe and viola, all nvidia stuff takes and installs.

but heres the problem, after it takes, i have the ability to open nvidia control panel but settings do absolutely nothing because intel is still over riding and is in control. so, i opened device manager (no "!" errors) and i disable the intel driver and the screen goes black and nvidia never takes over.

i went back into update driver and "let me choose" then in the diag box it still shows standard vga and then under that it shows the %%%%%nvam%%%% looking file.

Thats part of the issue, you cant disable the intel driver without issues because the display is hardwired to run on the intel card even if you are using the gt 555m, the card isis displaying the content the nividia card renders. Even a modded bios wont shut down the intel card and display on the screen propely

[supradrew]

interesting, so, untill theres demand for power it basically idles on the intel?

so i should try a game or a performance app to try and put a load on and see what happens?

i thought that with the nvidia control panel it should have overridden the intel when adjusting things like performance/quality and the color/saturation stuff...nothing changes (not even the spinning 3d icon...because when i did it before i had the issue, you could tell the difference in sharpness on the icon when you move the slider back and forth from performance and quality...now it does nothing to the icon)

[bigtonyman]

interesting, so, untill theres demand for power it basically idles on the intel?

so i should try a game or a performance app to try and put a load on and see what happens?

i thought that with the nvidia control panel it should have overridden the intel when adjusting things like performance/quality and the color/saturation stuff...nothing changes (not even the spinning 3d icon...because when i did it before i had the issue, you could tell the difference in sharpness on the icon when you move the slider back and forth from performance and quality...now it does nothing to the icon)

Well dont try to delete the intel stuff and reinstall the nvidia stuff like last time it was working with no errors in the control panel, then try playing a game and see if optimus works properly