M11x Problem/Technical Question thread for New Owners

[BatBoy]

Wanted to create a thread for posting technical issues / questions with the R2. As with the R1, we had the troubleshooting thread which seemed to work. This thread can be used for either model... R1 or R2.

So, without rambling on... if you received your very cool R2 and encounter an issue or just can't figure something out - post here and lets tackle it.

For questions or problems with NV Optimus on the R2, please post here (when posting in the Optimus thread, be sure to include your NV driver version):
http://forum.notebookreview.com/alie...us-issues.html

Note - be sure to review this video on how to add apps to the NV Optimus whitelist -
Nvidia Optimus Feature on the M11x R2 - How to add games/applications to whitelist

For those of you who encounter OC issues in the BIOS - please note:

Dell does not recommend operating the processor or other system component beyond factory default settings. This may cause system instability and reduce the operating life of your system components. Prior to performing any troubleshooting on the system, make sure that overclocking is disabled in the BIOS. You will not void the warranty for utilizing the CPU overclock setting in the BIOS, but, we will ask you to return the clock speed to factory setting to eliminate any stability issues possibly caused by overclocking for the duration of troubleshooting. We will not replace any hardware for issues that ONLY occur while the system is overclocked.

The M11x and M11x R2 do support overclocking but there is no guarantee that the system will be stable while overclocked. Nor is there any guarantee that the systems will be able to utilize all overclock Mhz settings in the bios.

Quote Src:
http://en.community.dell.com/owners-.../19347147.aspx


NOTE: If you are having an issue with your hinge, be sure to check here as Dell has implemented a process for resolving this (both in and out of warranty)

http://forum.notebookreview.com/alie...ge-design.html

[freeman]

Ok, we definitely have a problem. The R2 for some reason decided to continue using the Atheros AR8132 as an ethernet, which is the same one as the previous model (R1). This mean ethernet is 10/100 and not 10/100/1000 as the one provided by QS57 chipset. I have no idea why M11xR2 decided to do it this way, but this also mean that it's a major conflict with what is said in the manual. I checked both the online manual and the manual included in the package. I'm not sure if the Atheros AR8132 chip itself would support gigabit ethernet or not, but definitely there is no driver for it to use gigabit. Dell, gonna have to get a good explanation to us, or Dell may have to do a recall on this.

[nosoupforu28]

Freeman, what page in the manual are you looking at? I couldn't find where it specifies.

I just check and it says: Integrated 10/100 Network Interface Card
on my order page

[Robo.308]

It's on page 105 in the german online manual..
cited:
Kommunikation
Netzwerkadapter 10/100/1000 Mbps Ethernet-LAN auf der Systemplatin
Wireless WLAN Mini-Karte (halber Mini-Kartensteckplatz) •
WWAN Mini-Card (voller Mini-Kartensteckplatz) •
(optional)
integriertes Bluetooth •
® Modul (optional)

Video
Video-Controller
Integriert
Diskret
Intel QS57
Nvidia NV11P-GS1

[slickie88]

Yes, it most definitely a 10/100. The manual is wrong. Pg 95 of the US manual states 10/100/1000. Not the end of the world, but really? It's 2000 and freakin' 10!

[freeman]

Originally Posted by slickie88

Not the end of the world, but really? It's 2000 and freakin' 10!

I know it doesn't sound like much. But it can be a big deal for people who move large amount of data, like photo/video editing. My file server have gigabit, and both my nettop have gigabit. You are talking about a speed that's in theory 10 times faster and in reality at least twice or three times as fast.

[M11Ash]

Figured out why GTA4 bench was not working. Ran a diagnostic in bios. ERROR CODE 0123. - integrity test failed

How bad is this? Does anyone know a fix? I'm on hold to A/W technical support have been for 15mins with no answer :-(

[corwinicre]

Originally Posted by M11Ash

Figured out why GTA4 bench was not working. Ran a diagnostic in bios. ERROR CODE 0123. - integrity test failed

How bad is this? Does anyone know a fix? I'm on hold to A/W technical support have been for 15mins with no answer :-(

if you google what you just typed, the second result will show you the answer (it won't let me post the link for some reason)

[M11Ash]

Originally Posted by corwinicre

if you google what you just typed, the second result will show you the answer (it won't let me post the link for some reason)

Yep faulty ram. I dunno spend $1300 on a new laptop and you get duff chips. Just my luck huh

[corwinicre]

Originally Posted by M11Ash

Yep faulty ram. I dunno spend $1300 on a new laptop and you get duff chips. Just my luck huh

maybe you can get them to send a stick out to you instead of having to send the whole thing in