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  1. #31
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    Default Re: M17x R3 with gtx 580 a mistake?

    Quote Originally Posted by SlimShady View Post
    Okay, so how's this analogy?

    "That is like buying a new car and being told that you can only drive faster than 30mph when the the temperature is below 47F unless you install a larger radiator or only drive it on days that the wind is blowing from the north at 35mph with gusts to 45mph since that will help it run cooler".

    The bottom line is that Dell advertises the Alienware M17X as a top of the line GAMING LAPTOP but without "repasting, flashing the VBIOS or elevating the machine and only playing games while wearing a parka" it doesn't perform. Dell is aware of it and is only now "looking into it". Dell is a HUGE company and has a lot of brain power employed there, it's highly unlikely that this "slipped through the door" without someone knowing about it and the assumption was likely made that it's cheaper to let it go and only deal with a few squeaky wheels than to implement a fix before shipping the system. After all, enthusiasts are the ones that buy these so "they'll fix the problem themselves and save us a dime" is more than likely the decision that was made back at Dell HQ.

    If I were Nvidia I'd be pissed because you can bet that the average joe reading about the problems the 580m has in the Alienware assumes the same problems exist in any laptop equipped with that card and it's probably costing them sales. Remember, for every person out there that "over clocks, repastes and reflashes" there are probably 100 that plug it in and use it without a clue as to why it doesn't seem to work like it should.
    This is simply not true. Most m17x owners with the 580m don't experience any problems even without applying the throttle fix, repasting, flashing the vbios, putting it in a fridge etc. Those people (like me) can play any game to the fullest of the systems capabilities. So the whole racecar analogy and 30mph just doesn't apply for most people. I'm not saying there isn't a problem, there is a problem and it should be fixed. But unless you are going to overclock your system, chances are slim you will experience any issues. And people who are going to overclock are usually the ones who know to read into their stuff and know to apply the throttle fix. People who are going to max their clockspeeds also know to repaste the cpu/gpu. But to be honest, I don't know any gaminglaptop to which this doesn't apply.

    Edit: And again, there is a problem. It should be fixed asap, but you are making it worse than it actually is.
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  2. #32
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    Default Re: M17x R3 with gtx 580 a mistake?

    To a certain extent, this is the nature of the beast with high performance gaming rigs. I am eagerly awaiting a fix from Dell but I am not terribly shocked that little things like this crop up from time to time. If you browse the forums here for any laptop you will find issues. The Asus owners who bought the first G73 fought dropped keystrokes and horrible touchpad problems for over a year before we finally got a fix and even then it wasn't perfect... just better. The 5870m would flip out all the time using current video drivers unless you flashed the vBIOS to a beta unreleased version. GPU overheats were common and tons of people had to repaste or RMA just to be able to play games after a few months. The first one shipped to me died after two days and the second one had to be RMAed twice for a total of ten weeks total without a laptop. The list goes on and on. I think this laptop is engineered as well or better than any high performance laptop on the market. This laptop doesn't have any show stoppers. I've seen machines that have flaws that prevent you from doing anything other than surfing the web that have to be sent in for RMA for weeks and some of those still come back not fully functional. If this one screws up, Dell will send someone to my door to fix it.

    I've been playing games and watching 3D movies all week and my GPU never gets hot. It never throttles. I wouldn't consider myself an Alienware fanboy but so far this is a well designed machine that performs exactly as advertised.
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  3. #33
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    Default Re: M17x R3 with gtx 580 a mistake?

    Quote Originally Posted by vortexblade View Post
    This is simply not true. Most m17x owners with the 580m don't experience any problems even without applying the throttle fix, repasting, flashing the vbios, putting it in a fridge etc. Those people (like me) can play any game to the fullest of the systems capabilities. So the whole racecar analogy and 30mph just doesn't apply for most people. I'm not saying there isn't a problem, there is a problem and it should be fixed. But unless you are going to overclock your system, chances are slim you will experience any issues. And people who are going to overclock are usually the ones who know to read into their stuff and know to apply the throttle fix. People who are going to max their clockspeeds also know to repaste the cpu/gpu. But to be honest, I don't know any gaminglaptop to which this doesn't apply.

    Edit: And again, there is a problem. It should be fixed asap, but you are making it worse than it actually is.
    It is right on the money. As I said, you must consider that the vast majority of people do NOT overclock their systems and merely buy what is advertised as the best "gaming" computer available. In way too many cases the computer fails to perform to the standards advertised. If it were only isolated incidents then it wouldn't be an issue, but it's not.

    I agree with you that most people on THIS website are probably experienced enough, or have the desire to learn how, to re-paste and re-flash etc....but what about the thousands more that don't even visit this website?

    I'm not making anything bigger than it is, and I'm not anti-alienware (I ordered one after all) or anti-Nvidia, but I am anti-getting screwed and that's what's happening to some folks that buy these things.

    The bottom line is that if an individual purchases a top of the line gaming laptop he or she should reasonably expect to be able to play games on it regardless of the ambient temperature in his house and with the laptop sitting on a desk or other surface that, using the feet on the laptop, keeps it elevated enough to play said games.
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  4. #34
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    Default Re: M17x R3 with gtx 580 a mistake?

    Well I got the laptop and I must say for a refurb this thing is immaculate it LOOKS great and instead of the 900p screen that it was supposed to have it has the 1080p screen which is very cool. However, after just playing Crysis 2 for about 45 minutes I hit that throttle and this thing just died............didnt even last an hour. For the record 21 degrees ambient temp. Now Im really bummed out because if everything were working well then this would be such a beast but I do need a machine that works for longer that 45 min. so Im done with this.

  5. #35
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    Default Re: M17x R3 with gtx 580 a mistake?

    Quote Originally Posted by SlimShady View Post
    The bottom line is that if an individual purchases a top of the line gaming laptop he or she should reasonably expect to be able to play games on it regardless of the ambient temperature in his house and with the laptop sitting on a desk or other surface that, using the feet on the laptop, keeps it elevated enough to play said games.
    ^agreed 100%, but your analogy still comes off a bit tongue in cheek

    Quote Originally Posted by Vtectrini View Post
    Well I got the laptop and I must say for a refurb this thing is immaculate it LOOKS great and instead of the 900p screen that it was supposed to have it has the 1080p screen which is very cool. However, after just playing Crysis 2 for about 45 minutes I hit that throttle and this thing just died............didnt even last an hour. For the record 21 degrees ambient temp. Now Im really bummed out because if everything were working well then this would be such a beast but I do need a machine that works for longer that 45 min. so Im done with this.
    sorry your machine didnt work out for you, but if you liked everything else about it then send it back and get the 6990. probably wont notice any difference just a few more or a few less frames depending on the game
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  6. #36
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    Default Re: M17x R3 with gtx 580 a mistake?

    Quote Originally Posted by vic_doom69 View Post
    ^agreed 100%, but your analogy still comes off a bit tongue in cheek



    sorry your machine didnt work out for you, but if you liked everything else about it then send it back and get the 6990. probably wont notice any difference just a few more or a few less frames depending on the game
    I really wanted this to workout but no Im done. I went against my better judgement and bought this machine only to be shafted by silly Dell shenanigans again 10 years later. I just should have known better and I really wish I was warned. Now tomorrow Im gonna figure out what bs I need to deal with to get my money back from Dell. Also I will be losing money because Im gonna have to pay a restocking fee to return my ram and my Alienware bag.....Yeah I ordered the bag....This was a total mess. I really hope the other unsuspecting victims get a fix for this issue soon because this is simply WRONG! BTW I only hit the 77 degree throttle so the throttle fix would not have done anything.

  7. #37
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    Default Re: M17x R3 with gtx 580 a mistake?

    Quote Originally Posted by Vtectrini View Post
    I really wanted this to workout but no Im done. I went against my better judgement and bought this machine only to be shafted by silly Dell shenanigans again 10 years later. I just should have known better and I really wish I was warned. Now tomorrow Im gonna figure out what bs I need to deal with to get my money back from Dell. Also I will be losing money because Im gonna have to pay a restocking fee to return my ram and my Alienware bag.....Yeah I ordered the bag....This was a total mess. I really hope the other unsuspecting victims get a fix for this issue soon because this is simply WRONG! BTW I only hit the 77 degree throttle so the throttle fix would not have done anything.
    Don't cut your nose off to spite your face......I considered doing the same thing you're doing but in the end decided having a quality laptop (which the M17 is with the 6990 based on all reports) was worth more than making a point that won't be recognized by a faceless corporation anyway. I think if you went with the same setup and a 6990m you'd be happy.
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  8. #38
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    Default Re: M17x R3 with gtx 580 a mistake?

    Quote Originally Posted by SlimShady View Post
    Don't cut your nose off to spite your face......I considered doing the same thing you're doing but in the end decided having a quality laptop (which the M17 is with the 6990 based on all reports) was worth more than making a point that won't be recognized by a faceless corporation anyway. I think if you went with the same setup and a 6990m you'd be happy.
    I really despise ATI drivers and for that reason I only buy Nvidia and have been doing so for many years and Ive been very pleased. Also I have a 3d vision monitor and glasses that would be useless with ATI so its not an option. The 580m doesnt have this issue in other machines, this is a Dell issue. Im not returning it just to try to prove a point I just want to be happy with something that is costing me a lot of money and this just isnt possible here.

  9. #39
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    Default Re: M17x R3 with gtx 580 a mistake?

    Quote Originally Posted by Vtectrini View Post
    I really despise ATI drivers and for that reason I only buy Nvidia and have been doing so for many years and Ive been very pleased. Also I have a 3d vision monitor and glasses that would be useless with ATI so its not an option. The 580m doesnt have this issue in other machines, this is a Dell issue. Im not returning it just to try to prove a point I just want to be happy with something that is costing me a lot of money and this just isnt possible here.
    Well.......good luck with whatever you do buy.
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  10. #40
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    Default Re: M17x R3 with gtx 580 a mistake?

    Sounds like you've had your mind made up about this before you even got it. Anyways, good luck with whatever you get.
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