Quantcast Bluetooth not working on Aspire 5749.

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  1. #1
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    Default Bluetooth not working on Aspire 5749.

    I got Acer Aspire 5749, i3-2350M, 500 Gb, 2Gb Ram, Win 7 Ultimate.

    I've installed the proper drivers from Acer's official site for my Bluetooth but nothing worked. I now my laptop possesses Bluetooth cause at the bottom of my laptop there's a Atheros Bluetooth black sticker right next to the WLAN sticker, "This device contains Bluetooth module...", is written on that Bluetooth sticker.

    Everytime I run those softwares, nothing happens after installation, I click on the Bluetooth suite, and nothing happens. I even run it as Admin. but hard luck.

    This is the place Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 5749 where I checked & installed the Bluetooth drivers, checked all of them but nothing worked... Help.

  2. #2
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    Default Re: Bluetooth not working on Aspire 5749.

    When you go to Mobility Center in control panel does it show up there? Function switch or physical switch to turn on?
    If drivers install with no error it means the card is there. Does it show up in device manager?
    Acer 7750G-6669 i5-2430m with AMD 6650m Graphics

  3. #3
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    Default Re: Bluetooth not working on Aspire 5749.

    It doesn't show up over there. It does give me an error when installation is complete. It doesn't show up in Device Manager too.

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  4. #4
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    Default Re: Bluetooth not working on Aspire 5749.

    Ethernet controller? That is not right if you are installing bluetooth. Right click on that controller with the yellow exclamation in device manager then select properties. Click on the details tab then select Hardware IDs in the pull down. Copy the very top ID that appears in the box and do a search on the internet.
    This will at least tell us what kind of a device you are really dealing with.
    Acer 7750G-6669 i5-2430m with AMD 6650m Graphics

  5. #5
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    Default Re: Bluetooth not working on Aspire 5749.

    What do you exactly mean by that?

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    If I remember correctly, I think I didn't had the need to install my Acer's ethernet's drivers cause I've been using a USB Dongle Wimax 1MB Internet connection which doesn't need an ethernet port but only a USB port...

  6. #6
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    Default Re: Bluetooth not working on Aspire 5749.

    That is the only device you show not working/installed. If you do a check for new hardware in device manager and nothing else shows up you either do not have a bluetooth card installed in the laptop or it is not working.
    Acer 7750G-6669 i5-2430m with AMD 6650m Graphics

  7. #7
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    Default Re: Bluetooth not working on Aspire 5749.

    Bluetooth might not be even visible if it's not physically enabled by using Fn+F3.

  8. #8
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    Default Re: Bluetooth not working on Aspire 5749.

    Quote Originally Posted by downloads View Post
    Bluetooth might not be even visible if it's not physically enabled by using Fn+F3.
    I asked him about function switch in my first reply. Maybe he didn't notice.
    Acer 7750G-6669 i5-2430m with AMD 6650m Graphics

  9. #9
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    Default Re: Bluetooth not working on Aspire 5749.

    Sorry- maybe he did notice but I didn't

  10. #10
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    Default Re: Bluetooth not working on Aspire 5749.

    Quote Originally Posted by downloads View Post
    Sorry- maybe he did notice but I didn't
    Not a problem.

    He has me wondering if there really is a card in his laptop. A sticker means nothing especially if he bought it used.
    Acer 7750G-6669 i5-2430m with AMD 6650m Graphics

 

 
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