Quote:
Originally Posted by m_bisson
Sent my laptop in to get fixed, and it came back WORSE off than it was before. The problem still exists, and now there is physical damage on the outside. Cosmetic, but still, that shouldn't even happen. I thought I was sending it to a "professional".
Dell has terrible customer service. I will not be buying another one once this laptop dies.
|
I went through the same problem with one of Dell's competitors. I had to return the laptop 3 times for them to finally fix the problem. It took over 2 months. They also damaged the outside. Makes you wonder if any company has good customer service.