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Old 03-02-2010, 06:01 AM   #366 (permalink)
nikolay.t
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Default Re: Solution S-XPS 1645/1647 Throttling Issues

Quote:
Originally Posted by BatGnat View Post
Attn Dell-Bill_B, I know that this may be the last thing you want to here at this stage, but.....

I Just got of the phone from Dell Customer Care Australia, because for the last 6 days my laptop has been "built" but not shipped (and I was only on hold for 1 hour and 9 minutes, is that a record?).

But anyway they claim they have NO knowledge about the 1645 throttling / 130w power supply issue, and that I can order another power supply ( at my cost of course ), but not a 130w.

Do you have any knowledge of who I can call in Australia about this...?
Same thing in Greece/Bulgaria. They have never heard of this issue, even though there is official statement in Dell2Direct. They tried to bull me, that the problem is only with the US electricity and only US customers needed the replacement. OMG!

Nikolay
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Dell Studio XPS 1645
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