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doubleohwhatever · 11-17-2007, 07:52 PM

Alright, so I called Dell earlier today and they are sending out a tech to replace the following:

1) Keyboard
2) Palm rests
3) Hinge assembly
4) Display (CCFL)
5) Display plastics/webcam

I asked if it wouldn't be easier to just send a new system and the guy said there wasn't enough wrong with my current system to justify sending a new machine. I hate to break it to them but if there is even one scratch after the tech is finished they'll be sending more plastics...

This is my first XPS system and so far the XPS support hasn't impressed me one bit.

Thanks,
Andrew

11-17-2007, 07:52 PM	#12 (permalink)
doubleohwhatever Notebook Enthusiast Join Date: Nov 2007 Posts: 40 Rep Power: 12	Re: M1330 keyboard Alright, so I called Dell earlier today and they are sending out a tech to replace the following: 1) Keyboard 2) Palm rests 3) Hinge assembly 4) Display (CCFL) 5) Display plastics/webcam I asked if it wouldn't be easier to just send a new system and the guy said there wasn't enough wrong with my current system to justify sending a new machine. I hate to break it to them but if there is even one scratch after the tech is finished they'll be sending more plastics... This is my first XPS system and so far the XPS support hasn't impressed me one bit. Thanks, Andrew